Bilingual Eligibility Specialist; English​/Russian

Bilingual Eligibility Specialist (English/Russian) -

Woodburn, OR, USA

Posted Tuesday, June 9, 2026 at 10:00 AM | Expires Wednesday, June 24, 2026 at 9:59 AM

• Recruitment Closes: 06/23/2026
• Starting Salary: $4647 per month*
• FLSA status: Non-exempt
• FTE: Full-time
• Unit: Woodburn
• Location: Woodburn, OR
• Reports to: Program Supervisor
• Union status: Represented

* Salary placement is based on education, training, and relevant experience, consistent with the agency's pay practices.

North West Senior and Disability Services (NWSDS) is a local intergovernmental agency dedicated to supporting older adults and people with disabilities through programs that promote dignity, choice, and independence. We are seeking individuals who are committed to public service, value teamwork, and provide respectful, high-quality service to the communities we serve.

• Medical and Dental Insurance – 100% paid for employees and 90–98% covered for dependents
• Generous Paid Time Off and holidays
• Public Employees Retirement System (PERS) participation
• Employee Assistance Program (EAP)
• Long-Term Disability Insurance
• Supportive and collaborative work culture

• Deferred Compensation (457 Plan)
• Life Insurance
• Short-Term Disability Insurance
• Supplemental Plans such as accident, critical illness, and legal coverage

This position plays an important role in helping older adults and individuals with disabilities access essential financial, medical, and nutrition-related benefits. The Eligibility Specialist determines eligibility for benefit programs, supports ongoing enrollment, and helps consumers navigate resources with professionalism, accuracy, and respect.

• Interview individuals by phone or in person to gather information and determine eligibility for financial, medical, and SNAP benefit programs.
• Review applications, verify documentation, and apply program rules and policies to determine eligibility.
• Maintain accurate consumer records and process forms, updates, and benefit changes in a timely manner.
• Conduct annual eligibility reviews and communicate re-determination requirements and decisions.
• Assist consumers with ongoing benefit maintenance and respond to questions or changes as needed.
• Coordinate with community partners and agencies such as Department of Human Services, Oregon Health Authority, Social Security Administration, medical providers, and other service organizations.
• Attend hearings or provide testimony when needed regarding consumer eligibility.
• Support person-centered service by helping consumers understand available resources and access appropriate assistance.
• Follow Agency policies, confidentiality requirements, and mandatory reporting obligations while maintaining quality and accuracy standards.
• Communicate directly with consumers whose primary language is not English.
• Interpret and explain forms, program requirements, rules, and policies in the identified language pair.
• Translate written materials as needed.

A qualified applicant will have a minimum of four (4) years of equivalent combination of education and/or experience which demonstrates the knowledge, skills and abilities required to perform the essential functions of this position. Minimum qualifications may be met through any of the following:

• Bachelor’s degree in Business, Finance, Social Sciences, Human Services, or a closely related field; or
• Four (4) years of relevant experience providing assistance to the public that includes any combination of interpreting and applying program rules or policies; determining eligibility, conducting intake interviews; verifying documentation; or performing casework.
• Successful completion of a language proficiency test

Positions that require driving must possess a valid driver’s license and maintain an acceptable driving record. May require proof of personal automobile liability insurance in accordance with ORS Chapter 806 and use of a personal vehicle.

Employment is contingent upon successful completion of a criminal history check. Conviction of a crime does not automatically disqualify…