Lead, Technical HCM Application

Become an everyday champion — and build a career where your impact fuels financial progress.

Card Works Financial Group is a diversified financial services platform building ethical solutions across credit, lending, and the full customer lifecycle. Through our family of companies, Card Works Financial Group tackles the complex challenges that larger financial institutions leave behind. We’re embedded throughout the credit card ecosystem as a lender, servicer, and merchant acquirer.

• Merrick Bank:
  The bank that builds
• Card Works Servicing:
  One partner, total performance
• Carson Smithfield:
  Resolution with respect

With nearly 40 years of operating history, our track record is solid: disciplined in downturns and built to accelerate in recovery. The Card Works Financial Group companies take precise approach in complex markets, as a top three non-prime focused general purpose card issuer and a top fifteen U.S. merchant acquirer.

Our team tackles the industry’s most complex credit and payment challenges. And we believe that excellent work starts with a team that feels supported, respected, and empowered to grow.

Card Works Servicing, LLC provides end-to end operational servicing functions for credit cards, secured cards, and installment loans. We service consumer and small business loans across the credit spectrum and offers backup servicing and due diligence services to capital providers and trustees.

Founded in 1997, Merrick Bank is an FDIC®-insured financial institution headquartered in South Jordan, Utah, with over $10 billion in assets. A wholly owned subsidiary of Card Works Financial Group, Merrick Bank serves roughly five million card members and more than 100,000 merchant customers, offering credit cards, recreational loans, deposit accounts, merchant services and bank sponsor ships to consumers and businesses.

Carson Smithfield, LLC provides a variety of post-charge-off debt recovery services, including digital self-service, IVR, live agent, and external agency management.

We are seeking an experienced HCM Application Technical Lead who combines strong functional knowledge of Human Capital Management processes with hands‑on technical expertise across the Workday platform. This is a hybrid role for someone equally comfortable partnering with HR business stakeholders on process design and configuration as they are building integrations, custom reports, and Extend applications. The ideal candidate has deep experience with Workday Studio, Workday Extend, integration development, and complex workflow/business process configuration.

• Serve as the primary technical lead for Workday HCM, ensuring platform stability, data integrity, and optimal configuration across core HCM modules (e.g., Core HR, Compensation, Benefits, Talent, Absence, Recruiting, or similar as applicable)
• Partner with HR, Payroll, IT, and business stakeholders to gather requirements, translate business needs into system configuration, and recommend best-practice solutions
• Configure and maintain business processes, security groups, organization structures, and condition rules
• Design, build, and maintain integrations using Workday Studio, Core Connectors, EIB, and Workday-delivered web services (SOAP/REST APIs)
• Develop, extend, and support custom applications using Workday Extend, including Extend App Builder, Orchestrations, and custom objects
• Build and maintain custom reports (advanced, matrix, composite, and calculated fields) to support operational and analytical reporting needs
• Develop and support API-based integrations with third-party and downstream systems (benefits carriers, payroll vendors, ATS, background check providers, etc.)
• Monitor integration performance, troubleshoot failures, and implement error handling and alerting mechanisms
• Design and configure complex, multi-step business processes and approval workflows, including conditional routing, notifications, and custom validations
• Optimize existing workflows for efficiency, compliance, and user experience
• Support semi-annual Workday releases, including impact assessment, regression testing, and feature adoption…