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Tier I Service Desk Technician | Entry Level

Job in Woodbury, Washington County, Minnesota, USA
Listing for: GovCIO
Full Time position
Listed on 2026-07-09
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 45000 - 47500 USD Yearly USD 45000.00 47500.00 YEAR
Job Description & How to Apply Below

GovCIO is looking for an Associate Service Desk Technician - Tier I to provide exceptional technical support to Veterans. Your role will involve assisting with mobile device setup, application support, and troubleshooting basic hardware/software issues.

The ideal candidate will have strong technical knowledge, excellent customer service skills, and the ability to communicate effectively with non-technical users. This position requires a high school diploma and at least 1 year of technical support experience, preferably familiar with service desk tools like Service Now.

A Public Trust Security Clearance is required for this role, along with U.S. citizenship.

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Position Requirements
Less than 1 Year work experience
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