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Help Desk Manager — Lead IT Support & Onboarding
Job in
Woodbury, Washington County, Minnesota, USA
Listed on 2026-08-03
Listing for:
Purpose Brands
Full Time
position Listed on 2026-08-03
Job specializations:
-
IT/Tech
Systems Administrator, IT Support, HelpDesk/Support
Job Description & How to Apply Below
Purpose Brands is seeking a Help Desk Manager to lead the daily operations of the IT support team across brands and ensure timely, high‑quality technology assistance for all staff. You will oversee onboarding, device lifecycle, escalation, and lifecycle management of hardware and software tools.
You will administer Microsoft 365, Windows and macOS, and security tooling, while guiding process improvements and documenting SOPs to boost employee satisfaction and service delivery.
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