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Onsite Help Desk Manager & IT Operations Lead
Job in
Woodbury, Washington County, Minnesota, USA
Listed on 2026-08-04
Listing for:
ZRG Careers
Full Time
position Listed on 2026-08-04
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Systems Administrator
Job Description & How to Apply Below
ZRG Careers in Woodbury, MN, seeks a Help Desk Manager to lead the help desk operations onsite. You will supervise a team, ensure timely assistance for PB-level employees, and drive quality improvements.
Responsibilities include onboarding/offboarding, device lifecycle, escalation for Level 1 issues, and managing Microsoft 365, Windows/macOS, and video conferencing tools. Collaboration with ITSM, Infrastructure, and Security is essential.
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