Junior Personal Lines Account Manager

Founded in 1975, Arachas Group, LLC is an independent insurance and risk management company offering business, employee benefits, and personal solutions to clients of Bartlett, IL, and 44 states across the United States. At Arachas Group, we work as one to focus on the needs of our clients. We have been providing insurance services to our clients for over 40 years.

As an independent insurance agency, we have direct contracts with some of the best insurance companies in the industry.

We believe that successful people make successful businesses, which is why we make every effort to provide our employees with an environment in which they can excel. Our professionals are integral in defining our business—delivering results to our clients and driving our company to success. We make it our job to treat them well. We recognize the importance of our employees’ health and wellness.

We are committed to providing a high quality, competitive employee benefit program which is designed to address our employees’ benefit needs. Our benefits package is regularly reviewed and modified to offer those benefits most valuable to both the employee and their family. Our agency understands the importance of focus and dedication and we are looking for a permanent team member who understands delivering superior service is what separates us from the rest.

We offer competitive salary, generous benefits, and the option for hybrid work.

The primary function of this role is to support Senior Account Managers and Producers in servicing and retaining a book of personal lines insurance clients, ensuring excellent customer service and policy accuracy.

• Assist in managing a portfolio of personal lines clients, including home, auto, umbrella, and other personal insurance products.
• Process policy changes, endorsements, renewals, cancellations, and new business applications.
• Respond to client inquiries via phone and email in a timely and professional manner.
• Prepare quotes and proposals using carrier systems and comparative raters.
• Maintain accurate client records in the agency management system (e.g., Applied Epic).
• Follow up with clients and carriers to ensure timely processing of documents and payments.
• Support Senior Account Managers with administrative tasks and client communications.
• Stay current on carrier guidelines, underwriting rules, and industry trends.
• Other duties as assigned.

• High School Diploma or equivalent required;
  Associate or Bachelor’s Degree a plus
• Active Minnesota Property & Casualty license required
• 1-2 years of experience in insurance or customer service preferred
• Proficiency in Microsoft Office Suite; experience with agency management systems (Applied Epic preferred)
• Strong communication and interpersonal skills
• Excellent organizational skills and attention to detail
• Ability to work independently and as part of a team in a fast‑paced environment
• Ability to pass a criminal background check, as permitted by law

Schedule: Monday-Friday, 8:30am-4:30pm

Office

Location:

3020 Woodbury Drive, Woodbury, MN 55129 (M&H Insurance)

• Competitive Salary Commensurate with Experience
• Vision Insurance
• Company Paid Disability Insurance
• Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance
• 401(k) with Safe Harbor Match
• Paid Time Off
• Paid Holidays

No Solicitation Notification to Agencies: Please note that Keystone and our Partner Agencies do not accept unsolicited resumes or calls from third‑party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone will not consider or approve payment to any third parties for hires made.