Countertop Sales Assistant​/Expeditor

About Select Surfaces

Select Surfaces is a family-owned and operated business with nearly 30 years of experience specializing in custom Cambria countertops and home improvement installations. We pride ourselves on high-quality products, exceptional customer service, and building long-term relationships with homeowners, designers, and contractors throughout the Minneapolis/St. Paul area. We’re a tight-knit team looking for a reliable, detail-oriented team player to help us continue delivering outstanding results.

We are hiring a Counter top Sales Assistant / Expeditor to support our sales and operations team. This hybrid role combines customer-facing sales support with project coordination and order fulfillment. You’ll help turn customer inquiries into beautiful installed countertops while ensuring projects stay on schedule and meet our quality standards.

• Sales Support:
  Greet customers (in-person, phone, and email), qualify leads, schedule showroom appointments, and assist with material/color selections.
• Quoting & Estimating:
  Prepare accurate quotes, take measurements (or coordinate with install teams), and create proposals using our quoting tools.
• Order Expediting:
  Schedule counter top measures. Coordinate with our production department to maintain timelines.
• Project Coordination:
  Manage job files, communicate updates to customers, resolve issues promptly, and ensure all documentation is complete and accurate.
• Showroom Support:
  Help maintain a clean, organized, and inviting showroom. Assist customers with product samples and displays.
• Administrative Tasks:
  Process paperwork, update job management systems, handle inbound inquiries, and support the sales and operations teams as needed.
• Quality Control:
  Conduct pre- and post-installation checks and gather customer feedback.

• Experience:
  
  1+ years in sales, customer service, or project coordination (home improvement, kitchen/bath, countertops, cabinetry, or building materials preferred).
• Strong attention to detail and excellent organizational skills, following a structured process.
• Comfortable using a MAC computer with basic software, CRM/job tracking software.
• Professional, friendly communication style with the ability to build trust with customers.
• Ability to read basic blueprints/drawings and take field measurements is a plus.
• Self-motivated, reliable, and able to manage multiple projects in a fast-paced environment.
• Valid driver’s license and clean driving record (occasional local travel for measurements or site visits may be required).

• Competitive base pay + bonus potential
• Health benefits
• Paid time off and holidays
• Employee discount on products/services
• Opportunities for growth within a stable, family-owned business
• Supportive team environment with a focus on work-life balance