Drain Service Technician

The Residential Drain Service Technician is responsible for diagnosing clearing and maintaining drains and plumbing lines in homes. This role ensures that residential plumbing systems operate efficiently, safely, and without blockages, while delivering professional service to homeowners.

Technicians respond to service calls for clogged sinks, toilets, showers, and main sewer lines. They use tools such as snakes, augers, hydro-jetting equipment, and camera inspection systems to identify and clear blockages. Duties include cleaning drains, replacing damaged pipes, preventing backups, and educating homeowners on proper drain maintenance to avoid future issues.

Candidates must have strong mechanical aptitude, problem-solving skills, and knowledge of residential plumbing systems. They must work independently, follow safety procedures, and communicate clearly with homeowners about the work being performed. Accurate documentation of all service calls and maintenance work is essential for tracking service history.

• Clearing clogged residential drains using snakes and hydro-jetting equipment
• Inspecting sewer lines and drains with camera inspection tools
• Repairing or replacing damaged pipes and plumbing components
• Educating homeowners on drain care and preventive maintenance
• Responding promptly to residential plumbing service requests efficiently

• Identify and troubleshoot drain blockages and plumbing issues accurately
• Maintain tools and equipment in safe working condition
• Follow residential plumbing codes and safety procedures consistently
• Document service work performed and materials used clearly
• Deliver professional and courteous customer service to homeowners

Skills: Drain cleaning, hydro-jetting, camera inspection, plumbing repair, troubleshooting, safety compliance, customer service