Wine Club Representative; On-Call

A part-time, on-call Wine Club Representative job in Woodinville, WA is available at Chateau Ste. Michelle. This role provides exceptional customer service experiences for Vintage Reserve Club Members and helps support in relation to conducting tastings, club marketing, reporting, events, and strategic planning.

This is a part-time, on-call hourly role that is eligible for tips. This on-call role requires availability to be able to commit to two weekend shifts and two evening shifts per month, as well as one employee training meeting each quarter.

Ste. Michelle Wine Estates is the largest wine company in the Pacific Northwest, and among the largest premium wine companies in the U.S., with roots dating back to 1933. Throughout our 90+ year history, what has remained constant is our unwavering commitment to quality, service to our customers, and connection with our community. We are proud that our award-winning wines farmed in Oregon and Washington are an expression of all the best things about the Pacific Northwest - the spirit of people, the abundance of the land, and the excellence-driven culture.

Our distinctive portfolio of wines, including Chateau Ste. Michelle, 14 Hands, Columbia Crest, Erath, A to Z Wineworks, REX HILL, Intrinsic, Liquid Light, Northstar, and Spring Valley Vineyard, are enjoyed across the U.S. and distributed in over 100 countries.

• Greet and provide accurate information about the company/winery to visiting guests, as well as over the phone.
• Respond to inbound calls and emails and make outbound calls related to general customer inquiries.
• Assist in the planning and coordination of club and special events.
• Drive revenue by selling wine and merchandise to wine club members.
• Conduct winery tours, tastings, and events for wine club members.
• Operate POS/registers to sell wine, merchandise, wine club memberships and to collect wine tasting fees as needed.
• Assist with fulfillment of wine club and eCommerce orders as necessary, including pulling, packing, and processing wine orders for delivery, as well as curbside pickup.

• Able to lift and carry up to 50 pounds.
• Stand and walk for extended periods of time.

• Must be at least 21 years of age with high school diploma or equivalent.
• MAST 12 Class Permit and Food Handler's Permit required.
• Outstanding customer service skills and a minimum of 2+ years in a customer service position.
• Strong attention to detail, problem solving, written, and verbal communication skills.
• Ability to work in a fast-paced, changing environment.
• Proficiency in Point of Sales (POS) systems and computer skills required.
• History of responsible use of alcohol and other appropriate conduct, as well as fitness to be licensed, permitted, and/or certified by state and/or local regulatory bodies.

$19.45 - $25.27 per hour based upon relevant experience.

helle Wine Estates we believe in paying our employees equal pay for equal work. Individual offers are made dependent upon a candidate's prior experience and education level as it pertains to the role.

Our Total Rewards programs are designed to attract, motivate, and retain talented, curious people with a passion for innovation, collaboration, continuous improvement, and growth. We offer leading programs that inspire and reward superior performance and foster an inclusive, diverse, and healthy workforce.

• Health Care Coverage including medical, dental, vision & prescription - eligible on date of hire for full-time employees
• Paid Vacation & Holidays
• 401(k) with Employer Match and Supplemental Contribution
• Employee Wine Discounts

We Challenge: We are driven to succeed in everything we do, and we challenge ourselves and our team to perform at the highest level.

We Care: We put people first - our team, our consumers, our customers, our communities.

We Collaborate: We believe there is nothing we can't accomplish - together - and we believe lifting up those around us is essential to achieving both individual and collective success.

Harvest your potential, Uncork the possibilities! If you are interested in Wine Club Representative job in Woodinville, WA please apply now.

Need assistance with the application process?  to review step by step instructions available in English or Spanish.

Ste. Michelle Wine Estates is an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, sexual orientation, disability, gender identity, protected veteran status, or other protected class. For more information, see the EEOC's "Equal Employment Opportunity is The Law" poster.

Education:

High School (required)

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your…