Seasonal Wine Club Representative
Listed on 2026-03-06
-
Customer Service/HelpDesk
Customer Service Rep -
Sales
Retail Sales
Company
Ste Michelle Wine Estates
Location
Woodinville, WA
Other
Sales
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A seasonal, part‑time Wine Club Representative position is available at Chateau Ste. Michelle in Woodinville, WA
. This role delivers exceptional customer service experiences for Vintage Reserve Club Members and supports tastings, club marketing, reporting, events, and strategic planning.
This is a seasonal, part‑time hourly role eligible for tips, generally running from May through October. Availability in evenings and weekends, particularly for our Summer Concert Series, is required.
Ste. Michelle Wine Estates is the largest wine company in the Pacific Northwest and one of the largest premium wine companies in the U.S. With a history dating back to 1933, we are committed to quality, customer service, and community engagement. Our wines, cultivated in Oregon and Washington, are distributed in over 100 countries.
Wine Club RepresentativeJob Responsibilities
- Greet guests and provide accurate information about the company/winery, in person and over the phone.
- Respond to inbound calls and emails, and make outbound calls related to general customer inquiries.
- Assist in planning and coordinating club and special events.
- Drive revenue by selling wine and merchandise to wine club members.
- Conduct winery tours, tastings, and events for wine club members.
- Operate POS/registers to sell wine, merchandise, wine club memberships, and collect tasting fees as needed.
- Assist with fulfillment of wine club and eCommerce orders, including pulling, packing, and processing orders for delivery and curbside pickup.
- Able to lift and carry up to 50 pounds.
- Stand and walk for extended periods of time.
- Minimum 21 years old with high school diploma or equivalent.
- MAST 12 Class Permit and Food Handler's Permit required.
- Excellent customer service skills and at least two (2) years in a customer service position.
- Strong attention to detail, problem‑solving, written, and verbal communication skills.
- Ability to work in a fast‑paced, changing environment.
- Proficiency in Point of Sales (POS) systems and computer skills required.
- History of responsible use of alcohol and conduct appropriate for licensing, permitting, and/or certification by state and local authorities.
$19.45 - $25.27 per hour based on relevant experience.
We believe in paying equal wages for equal work. Individual offers depend on the candidate’s prior experience and education level relevant to the role.
Culture helleWe Challenge: We are driven to succeed and challenge ourselves and our team to perform at the highest level.
We Care: We put people first—our team, our consumers, our customers, and our communities.
We Collaborate: We believe there is nothing we can’t accomplish together and that lifting those around us is essential to individual and collective success.
Harvest your potential, Uncork the possibilities! If you are interested in the Seasonal Wine Club Representative position in Woodinville, WA
, please apply now.
Need assistance with the application process? to review step‑by‑step instructions available in English or Spanish.
Ste. Michelle Wine Estates is an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, sexual orientation, disability, gender identity, protected veteran status, or other protected class. For more information, see the EEOC’s "Equal Employment Opportunity is The Law" poster.
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