Jr. Salesforce Administrator; at Milberg Coleman Bryson Phillips Grossman, PLLC W

Jr. Salesforce Administrator (2+ Years Exp) – Milberg Coleman Bryson Phillips Grossman, PLLC – Woodinville, WA

The Jr. Salesforce Administrator will be responsible for supporting the day‑to‑day configuration, support, maintenance, and improvement of our database. Working closely with directors, program management and marketing staff, the administrator will identify, develop and deploy new business processes. This role is part technical project manager, part administrator, part Salesforce analyst, and 100% dedicated to our mission.

• Serve as supplemental system administrator for the Salesforce environment with 200+ users across 3 different Salesforce organizations
• Focus the organization’s use of data towards what best serves the mission
• Handle all basic administrative functions including user maintenance, modification of page layouts, generation of reports and dashboards, creation of new fields and other routine tasks
• Gather detailed requests for improvements or changes to the system, and implement these changes as appropriate
• Automate processes using Salesforce tools such as Process Builder, approval processes, and validation rules
• Manage less complex Salesforce integrations – those not handled by a Salesforce developer or consultant/partner
• Identify, install and maintain appropriate apps from the App Exchange for marketing, new case intake and claim management
• Train new users and grow the Salesforce skill set across the organization
• Document customizations made in Salesforce
• Plan ahead for upgrades, seasonal releases and long‑term projects

• Excellent project management skills and a positive attitude
• Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests
• Creative and analytical thinker with strong problem‑solving skills
• Must demonstrate ability to communicate effectively verbally and in writing with all levels of the organization
• Ability to critically evaluate and prioritize information gathered from multiple sources and reconcile conflicts
• Ability to assess the impact of new requirements on Salesforce and other integrated systems

• A documented history of successful project completion
• A demonstrated ability to understand and articulate complex processes
• Strong Salesforce interest and ability to quickly master new technology
• Strong understanding of the Salesforce platform, with the ability to build custom apps and objects, formula fields, processes, custom views, and other content of intermediate complexity preferred
• Strong understanding of Salesforce best practices and functionality preferred
• Minimum two years of experience as a Salesforce administrator required
• Salesforce Admin (ADM
  201 and ADM
  211) certified preferred
• Legal industry or similar professional service industry experience preferred

• Salesforce Admin (ADM
  201 and ADM
  211) certification (Preferred)

Law Practice

• Employment Type:
  
  Full Time
• Job Type: Full‑time
• Pay: $45,000.00 - $55,000.00 per year

• 401(k)
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

• Woodinville, WA 98072 (Required)

Hybrid remote in Woodinville, WA 98072