Wine Club Representative; On-Call
Listed on 2026-03-01
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Sales
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Customer Service/HelpDesk
Customer Service Rep
Ste Michelle Wine Estates
Location:
Woodinville, WA
Role:
Sales
Job Responsibilities
- Greet and provide accurate information about the company/winery to visiting guests, as well as over the phone.
- Respond to inbound calls and emails and make outbound calls related to general customer inquiries.
- Assist in the planning and coordination of club and special events.
- Drive revenue by selling wine and merchandise to wine club members.
- Conduct winery tours, tastings, and events for wine club members.
- Operate POS/registers to sell wine, merchandise, wine club memberships and to collect wine tasting fees as needed.
- Assist with fulfillment of wine club and eCommerce orders as necessary, including pulling, packing, and processing wine orders for delivery, as well as curbside pickup.
- Able to lift and carry up to 50 pounds.
- Stand and walk for extended periods of time.
- Must be at least 21 years of age with high school diploma or equivalent.
- MAST 12 Class Permit and Food Handler's Permit required.
- Outstanding customer service skills and a minimum of 2+ years in a customer service position.
- Strong attention to detail, problem solving, written, and verbal communication skills.
- Ability to work in a fast-paced, changing environment.
- Proficiency in Point of Sales (POS) systems and computer skills required.
- History of responsible use of alcohol and other appropriate conduct, as well as fitness to be licensed, permitted, and/or certified by state and/or local regulatory bodies.
$19.45 - $25.27 per hour based upon relevant experience.
helle Wine Estates we believe in paying our employees equal pay for equal work. Individual offers are made dependent upon a candidate's prior experience and education level as it pertains to the role.
Benefits Of Working With Ste. Michelle Wine Estates- Health Care Coverage including medical, dental, vision & prescription - eligible on date of hire for full-time employees
- Paid Vacation & Holidays
- 401(k) with Employer Match and Supplemental Contribution
- Employee Wine Discounts
We Challenge: We are driven to succeed in everything we do, and we challenge ourselves and our team to perform at the highest level.
We Care: We put people first - our team, our consumers, our customers, our communities.
We Collaborate: We believe there is nothing we can't accomplish - together - and we believe lifting up those around us is essential to achieving both individual and collective success.
Harvest your potential, Uncork the possibilities! If you are interested in the Wine Club Representative job in Woodinville, WA please apply now.
Need assistance with the application process? to review step by step instructions available in English or Spanish.
Ste. Michelle Wine Estates is an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, sexual orientation, disability, gender identity, protected veteran status, or other protected class. For more information, see the EEOC's "Equal Employment Opportunity is The Law" poster.
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