Service Technician

COMPANY SUMMARY

Since 1971, Whitney Equipment Company has been the premier process sales organization in the Northwest. Whitney Equipment has a proven history of providing innovative and reliable solutions from industry-leading manufacturers of municipal and industrial process equipment. With a staff of over 50 employees, our unique turn-key approach to the market provides superior customer support through account management, engineering design, and after-market service.

Being proactively involved during all stages of a project's life cycle from conception, design, completion, and into post-sale support allows WECI to provide the best solutions and products to meet both the application and customer needs and requirements.

The role performs in-shop repair and maintenance of rotating equipment, including pumps, motors, gearboxes, mixers, and similar equipment used in water, wastewater, and industrial applications. This role is responsible for diagnosing problems, disassembling and reassembling equipment, testing repaired units, preparing repair parts lists, maintaining service records, and assisting with field service work when needed.

• Inspect, test, diagnose, disassemble, clean, repair, reassemble, and test pumps, mixers, motors, gearboxes, and related equipment.
• Prepare bill of materials for equipment refurbishment and repair.
• Use hand tools, hydraulic equipment, overhead cranes, forklifts, hand trucks, and other shop equipment safely and properly.
• Haul equipment to and from the shop as needed and secure equipment for transport.
• Clean work areas, tools, machines, and equipment.
• Assist with field repairs and service work as required.
• Prepare written service reports and maintain repair and service records.
• Communicate with the Service Manager and other staff by phone and email regarding repair status and service needs.
• Promote company products and services during customer interactions when appropriate.
• Perform other related duties as assigned.

• High school diploma or GED required.
• 2-4 years of mechanical repair, pump repair, motor repair, shop service, or related experience.
• Ability to inspect, troubleshoot, and repair rotating equipment.
• Ability to read and interpret manuals, work instructions, and safety procedures.
• Ability to prepare basic written reports and service documentation.
• Basic computer skills, including Microsoft Office and internet use.
• Valid driver’s license.
• Ability to lift tools and equipment and perform physical shop work safely.

Lifting and Carrying:
Frequently required to lift, carry, and move items, typically weighing up to 50 lbs. Heavier items may require team lifting or the use of equipment (e.g., pallet jacks or forklifts). Standing and Walking:
Prolonged periods of standing and walking are common. The job often requires moving around the warehouse or storage areas to receive and organize inventory. Bending, Stooping, and Reaching:
Frequent bending, stooping, kneeling, and reaching overhead to handle products or inventory on shelves. Use of Hands and Arms:
Regularly required to use hands and arms for grasping, lifting, and handling boxes, tools, or machinery. Fine motor skills may also be required for data entry or handling smaller items. Pushing/Pulling:
May need to push or pull heavy carts, pallet jacks, or hand trucks loaded with products. Climbing:
May involve occasional climbing on ladders or steps to reach items stored on higher shelves.

Warehouse or Distribution Environment:
Work is primarily performed in a warehouse or receiving dock environment, which may expose the employee to varying weather conditions. Temperature Extremes:
May be hot or cold in…