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Help Desk Support Lead
Job in
Woodland Park, Teller County, Colorado, 80863, USA
Listed on 2026-07-27
Listing for:
SNI Technology
Full Time
position Listed on 2026-07-27
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
- Minimum 7 years of Help Desk or deskside support experience.
- Minimum 3 years of experience in a lead role or as a Tier III escalation resource
- Hands-on experience with ticketing systems (e.g., Connect Wise, Service Now, Zendesk).
- Microsoft Windows 10 and 11:
Proficient in supporting and troubleshooting Windows operating systems. - Experience with Office 365:
Proficient in supporting and troubleshooting Office 365 applications, including configuration, email systems, and collaborative tools. - Virtualization technologies, including VMware
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