Social Caseworker III - Intake

Description

Teller County's Department of Human Services located in Woodland Park, CO is seeking an experienced caseworker to provide initial response, child protection and Youth in Conflict services; provides crisis assessments and intervention; supervises placement of children out-of-home; involvement with Courts and other community agencies and professionals.

• Bachelor's degree in human or behavioral science
• Minimum of two (2) years of related professional caseworker experience in a public or private social services agency
• At least one year of the experience must be post‑degree
• Master's degree preferred
• Any acceptable combination of education, training and experience that provides the listed knowledge, skills and abilities may be substituted

• Family dynamics and assessing for safety within the family
• Child development and age appropriate milestones
• Non‑leading interviewing techniques sufficient to elicit information
• Crisis intervention theory sufficient to be able to perform the duties related to the work assignment
• Casework practices, procedures and guidelines
• Principles regarding crises and means of intervention and of assessment of dynamics of conflict and safety of children and adults
• Children's Code and court procedures
• Principles and processes for providing excellent customer service, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction

• Use of basic computer software programs
• Understanding and applying pertinent laws, rules, regulations and policies
• Using tact, discretion, initiative and independent judgment within established guidelines
• Maintaining confidentiality
• Organizing work, setting priorities, meeting critical deadlines and following up on assignments with minimum direction and supervision
• Applying logical thinking to solve problems or accomplish tasks
• Understanding, interpreting and communicating complicated policies, procedures and protocols
• Working in a deadline driven environment
• Initiating and responding to medium volume of daily calls/contact
• Interacting with all levels of internal and external professionals while developing strong productive relationships
• Designing strategies, analyzing results and making recommendations
• Organization and time management
• Recognizing and using correct English grammar, punctuation and spelling
• Communicating information in a succinct and organized manner
• Expressing information to individuals or groups, effectively considering the audience and nature of the information
• Making clear and convincing oral presentations
• Listening to others and recognizing non‑verbal cues
• Dealing calmly and professionally with stress situations

• Effectively assess responsibilities and actions regarding child abuse/neglect and Youth in Conflict
• Effectively and accurately complete paperwork, reports and documentation
• Establish and maintain effective…