Service Operations Support Sales Associate

* Assist both Internal and External Wholesalers with inquiries.
* Must be physically present at designated office 5 days out of the week during set hours
* Work within set guidelines
* Timely handling of service-related questions, escalations, and exceptions
* Set reasonable expectations with Sales Team and communicate updates
* Relationship building with business units, intercompany service departments, Internal/External Wholesalers and Financial Advisors
* Facilitation of exception reviews
* Develop resolution recommendations
* Ability to think outside the box
* Partner with business units for service improvements
* 3 plus years combined experience in Operations with Corebridge
* Proficient in Oasys, Note Source, AWD, and/or Navisys and Sun View, preferably both
* Knowledge of Fixed, Index, RILA and Variable products and processes
* Strong written and verbal communication
* Strong interpersonal skills with high energy level
* Proven track record of problem-solving skills
* Passionate about customer service
* Attention to detail, accuracy and quality
* Ability to work with Senior Management across business lines without supervision
* Strong team player
* Enjoys fast paced environment
* Attendance and performance must be in good standing.

At Corebridge Financial, we prioritize the health, well-being, and work-life balance of our employees. Our comprehensive benefits and wellness program is designed to support employees both personally and professionally, ensuring that they have the resources and flexibility needed to thrive.

** Benefit Offerings Include:
*** Health and Wellness:
We offer a range of medical, dental and vision insurance plans, as well as mental health support and wellness initiatives to promote overall well-being.
* Retirement Savings:
We offer retirement benefits options, which vary by location.  In the U.S., our competitive 401(k) Plan offers a generous dollar-for-dollar Company matching contribution of up to 6% of eligible pay and a Company contribution equal to 3% of eligible pay (subject to annual IRS limits and Plan terms). These Company contributions vest immediately.
* Employee Assistance Program:
Confidential counseling services and resources are available to all employees.
* Matching charitable donations:
Corebridge matches donations to tax-exempt organizations 1:1, up to $5,000.
* Volunteer Time Off:
Employees may use up to 16 volunteer hours annually to support activities that enhance and serve communities where employees live and work.
* Paid Time Off:
Eligible employees start off with at least 24 Paid Time Off (PTO) days so they can take time off for themselves and their families when they need it.
** We are an Equal Opportunity Employer
** Corebridge Financial, is committed to being an equal opportunity employer and we comply with all applicable federal, state, and local fair employment laws. All applicants will be considered for employment based on job-related qualifications and without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, neurodivergence, age, veteran status, or any other protected characteristic.

The Company is also committed to compliance with all fair employment practices regarding citizenship and immigration status. At Corebridge Financial, we believe that diversity and inclusion are critical to building a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our colleagues are respected as individuals and valued for their unique perspectives.
Corebridge Financial is committed to working with and providing reasonable accommodations to job applicants and employees, including any accommodations needed on the basis of physical or mental disabilities or sincerely held religious beliefs.  If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please send an email to Talentand Incl  Reasonable accommodations will be determined on a case-by-case basis, in accordance with applicable federal, state, and local law.
We will consider for employment qualified applicants with criminal histories, consistent with applicable law.
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