Function Lead

Job Summary

The Distribution Center Function Lead coordinates the safe, efficient, and accurate execution of daily operations within assigned functional area(s). This role leads shift readiness activities, coordinates labor deployment, monitors labor management dashboards, obtains productivity and quality performance reports, and champions adherence to safety and operational standards. The Function Lead facilitates training and operational readiness and maintains required operational and safety documentation.

This position may provide coverage across multiple departments based on business needs.

• Supports a safe work environment by communicating and reinforcing safety standards, policies, and safe work practices.
• Conducts safety observations, audits, and near-miss reporting; escalates hazards as needed.
• Coordinates and oversees opening and closing shift activities, including readiness of staffing, equipment, system access, and work areas to support safe and efficient operations.
• Participates in daily huddles, shift handoffs, and tier meetings to review performance.
• Facilitates onboarding and training of new hires within assigned department(s).
• Acts as a coordination point for daily operational questions, helping team members navigate the workplace and access information and resources needed to execute work effectively.
• Coordinates workflow and labor priorities across the shift; identifies misalignments and communicates adjustments to leadership.
• Escalates operational constraints or bottlenecks that affect throughput.
• Ensures accurate data entry and validation for WLM, labor tracking, and productivity systems.
• Monitors, interprets, and communicates Key Performance Indicators (KPIs) such as daily productivity, quality, safety, and attendance metrics.
• Recommends methods to improve operational processes within functional area, including enhancements to equipment use, system workflows, and daily activities within the area of responsibility.
• Contributes to a positive team environment by encouraging participation in distribution center activities, initiatives, and events.

Founded in 1901, Walgreens () proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.

• Basic level skill in Microsoft Excel
• Experience using Microsoft Outlook for email and calendar management
• Basic level skill in Microsoft Word
• Ability to stand, walk, and work in a distribution center environment for extended periods of time

• Associate or Bachelor’s Degree
• Experience using Labor Management Systems (LMS)
• Familiarity with productivity, quality, or safety metrics in an operations environment

We will consider employment of qualified applicants with arrest and conviction records.

Salary Range: $27.81 - $40.77 / Hourly