Retail Keyholder: Woodland Hills

Position: Retail Full Time Keyholder: Woodland Hills
* ** Set the standard of offering exceptional customer service and representing the Framebridge brand in our retail stores**
* ** Support onboarding and training great retail team members**
* ** Execute and improve operational activities in our retail stores to ensure customer experience and financial goals are met**
* ** Apply excellent listening, oral, and communication skills to build relationships with our customers and coach retail team members**
* ** Demonstrate deep product knowledge and design advice to customers and train retail team members to do the same**
* ** Answer questions and troubleshoot issues using sound judgment**
* ** Offer suggestions to innovate and improve our retail experience**
* ** Help Framebridge deliver on our 100% happiness guarantee**
* ** Work a flexible schedule including evenings and weekends that meet the needs of the business**
* ** Experience as a key holder in a customer service, retail, or hospitality role**
* ** An engaging personality with strong influence, interpersonal, communication, and relationship-building skills**
* ** Interest in design and excitement to work in a creative environment**
* ** Quick and eager learner of new tools, technology, products, and processes**
* ** Great time-management, organizational, and problem-solving skills**
* ** Adaptability and willingness to work flexible hours, including evenings and weekends**
* ** Degree in art, design, marketing or relevant fields preferred but not required**
* ** Medical, dental, and vision benefits (Full-Time)**
* ** Generous retirement program - 401(k) and employer-funded pension plan (Full-Time)**
* ** Parental leave and return program (Full-Time)**
* ** Flexible Time Off and paid holidays**
* ** Framebridge employee Free Frame codes and discounts**
* ** Short-term disability and Life/AD&D Insurance (Full-Time)**
* ** Employee Assistance Program (EAP)**
* ** Ongoing learning and development opportunities**
* ** Commuter benefits**
* ** Pet insurance (Full-Time)**
* ** And more!
** Framebridge has re-imagined the framing experience to deliver beautiful, convenient, custom framing for a modern lifestyle. By eliminating the hassle and expense of traditional framing with our digitally native, technology-driven platform, we have introduced the joy of telling and preserving stories and moments to a new generation. Framebridge is a fast-growing company that is revolutionizing the $4 billion custom framing industry.

Our brand inspires storytelling, and we strive to ensure your experience as a Framebridge employee is a meaningful chapter of your own history. We promise opportunities for team members to strengthen existing talents and develop new skills in themselves and their coworkers, in an environment that empowers employees to deliver an extraordinary customer experience and make a meaningful impact.