Sr ServiceNow Developer

Join Sky Solutions, LLC - Pioneering Digital Transformation Excellence!

Welcome to Sky Solutions, LLC, a dynamic Digital Transformation Firm nestled in the vibrant heart of the Washington D.C. Metro Area. We specialize in empowering leading organizations in the Financial Services and Healthcare sectors, achieving remarkable business outcomes through cutting-edge Digital Process Automation (DPA) and innovative Low-Code/No-Code Application Development. Sky Solutions is certified Small Disadvantaged Business (SDB) with Minority Owned certifications.

Embark on our journey of innovation and transformation, where your skills align seamlessly with our commitment to excellence.

Job Title:
Senior Service Now Developer

Duration:
Long term

Location:
Woodlawn, MD (Onsite 5 days a week)

Note:
Selected candidate must be willing to work on-site in Woodlawn, MD 5 days a week.

Key Required Skills:

Extensive experience as a Service Now Developer in various modules and services;
Experience as a Service Now Team Lead providing direction and assistance to the development team.

• Position Description: Provide support as a Team Lead and as a Service Now Senior Developer.
• Analize the customer requirements and develop a solution architecture that addresses the technical, management, maximizes automation, and provides operational reporting aspects of the proposal.
• Lead the development of solution artifacts, such as road maps, optimization of operations, architecture and/or block diagrams with a view outside of User Story requirements.
• Provide support in building prototypes and lead technical reviews and discussions of defined requirements.
• Provide support and mentor Service Now Developers.
• Basic Qualifications: Bachelor's and 7 years of experience, Master's and 5 years of experience or 11+ in lieu of a degree
• 8+ years of experience as Service Now developer
• Excellent technical leadership skills and initiative to take on additional responsibilities.
• Excellent written and oral communication skills to deliver technical solutions simply and succinctly
• Experience with the US Federal Government
• Must be able to obtain and maintain a Public Trust.

The selected candidate must be willing to work on-site in Woodlawn, MD 5 days a week.

Required Skills:

• These skills will help you succeed in this position:
• Required Service Now required certification:
• Certified System Administrator (baseline)
• Additional Service Now CIS certification with preference for the following:
• CIS – Customer Service Management
• CIS – IT Service Management
• CIS – Discovery
• CIS – Service Mapping
• CIS – Software Asset Management
• CIS – Hardware Asset Management
• 8+ years of experience with developing Service Now solutions across various platform applications, such as ITSM, ITOM (HAM and SAM), ITBM, CSM, Sec Ops, GRC, HR
• 5+ years of experience with technical discussions and reviews.
• Experience across numerous parts of the Service Now platform and experience with commonly integrated third-party technologies.
• 5+ years of experience in developing system architecture, design principles, and impacts.
• 5+ years of experience supporting IT related data integrity (CMDB, HAM, SAM etc.)
• 5+ years of Industry experience (e.g. Financial Services, Healthcare, High Tech, Manufacturing, Retail, etc.)
• 5+ years of technical leadership experience driving change/solutions.

Desired Skills:

• Experience with implementing Java scripting to support automation across the various modules in Service Now
• Experience with REST and SOAP web service protocols
• Experience with Business Rules, Workflow, Identification Rules, Work spaces and External Portals
• Knowledge of SAML, Active Directory, or LDAP
• Specialized Service Now Developer Certifications, including ITSM, HAM, SAM, ITBM, CSM, Sec Ops, GRC, TRM/APM or HR
• Project Management or Agile certification
• ITILv4 Foundations Certification
• Ability to work in a high growth, fast paced environment
• Education: Bachelor's and 7 years of experience, Master's and 5 years of experience or 11+ in lieu of a degree
• Must be able to obtain and maintain a Public Trust.

• Seniority level
  
  Mid-Senior level

• Employment type
  
  Full-time

• Job function
  
  Information Technology
• Industries IT Services and IT Consulting

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Medical insurance

401(k)

Paid paternity leave

Vision insurance

Disability insurance

Paid maternity leave

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