Senior UX Designer

Senior UX Designer

Tria Federal is seeking a Senior UX Designer to lead human‑centered design efforts supporting a large‑scale federal healthcare quality and payment modernization initiative. This role will drive end‑to‑end design across complex, high‑visibility digital services used by hundreds of thousands of healthcare professionals and administrative users nationwide. You will work across multidisciplinary agile teams to design usable, accessible, equitable, and scalable experiences aligned with real‑world workflows in highly regulated environments.

• 5+ years of experience in UX design, product design, or human‑centered design for complex digital systems.
• Demonstrated experience designing enterprise, B2B, healthcare, civic technology, or highly regulated digital products.
• Strong experience creating user flows, information architecture, wireframes, and high‑fidelity prototypes using tools such as Figma.
• Experience working in Agile environments and collaborating within sprint teams using tools such as Jira and Confluence.
• Knowledge of accessibility compliance including Section 508 and WCAG 2.1 or higher.
• Experience designing and contributing to design systems and reusable component libraries.
• Strong critical thinking skills with the ability to evaluate alternatives and communicate trade‑offs effectively.
• Excellent oral and written communication skills and must be detail oriented.
• Excellent facilitation, storytelling, and stakeholder engagement skills.
• Ability to obtain and maintain a U.S. Federal Position of Trust clearance designation.
• Must reside in and be able to perform work in the United States.
• Must have lived in the United States for 3 of the last 5 years.
• Must be able to work onsite (Windsor Mill, MD) at minimum once a week.

• Using AI tools to accelerate design workflows, including idea generation, wireframe exploration, and design documentation.
• Leveraging generative AI to draft user flows, microcopy, interaction concepts, and usability testing artifacts.
• Applying AI responsibly in design workflows while maintaining privacy, security, and human‑centered judgment.
• Designing AI‑enabled and agentic experiences with consideration for trust, explainability, transparency, and appropriate human oversight.
• Evaluating AI‑driven features from a usability and risk perspective, ensuring alignment with human‑centered and federal governance standards.

• Experience supporting federal healthcare quality reporting, payment systems, or large‑scale public digital service programs.
• Experience designing for clinical or administrative healthcare professionals.
• Experience designing AI‑enabled systems, decision‑support tools, or workflow automation platforms.
• Familiarity with prompt engineering concepts for design productivity.
• Experience contributing to Research Ops, Design Ops, or internal capability‑building initiatives.
• Experience with tools such as Figma, Miro, Dovetail, User Testing, Optimal Workshop, or similar platforms.

• Lead end‑to‑end UX design efforts across the product lifecycle, from discovery and concept development through implementation and continuous optimization.
• Translate complex policy, regulatory, and business requirements into intuitive workflows, interaction models, and scalable experience patterns.
• Create and iterate on user flows, task models, information architecture, wireframes, high‑fidelity mockups, interactive prototypes, journey maps, and service blueprints.
• Partner closely with UX Researchers to incorporate qualitative and quantitative insights into design decisions.
• Collaborate with Product Managers, Engineers, and federal stakeholders to embed design into agile delivery cycles and roadmap planning.
• Advocate for accessibility, inclusive design, and compliance with Section 508 and WCAG 2.1 or higher.
• Ensure design solutions account for equity, diverse user populations, and complex professional workflows.
• Contribute to and evolve design systems to ensure consistency, scalability, and maintainability across products.
• Review implemented solutions to ensure fidelity to design intent and usability…