IT Specialist; Project Coordinator

Overview

Are you ready to make a real impact at the Social Security Administration? Join our innovative Technology Team as a Project Coordinator and help drive the delivery of digital services that support more than 330 million Americans.

We are seeking experienced IT professionals to coordinate, lead, and manage complex software development projects, supporting IT investment initiatives that advance the agency's mission.

The Social Security Administration's technology team plays a vital role in supporting the agency's mission to serve millions of Americans. We are responsible for the strategic planning, implementation, operation, and maintenance of the agency's computer systems and enterprise information technology infrastructure.

Our team is dedicated to designing, building, testing, and delivering innovative technology solutions that ensure uninterrupted, 24/7 availability of critical services to the public.

As a Project Coordinator, you will play a critical role in planning, tracking, and reporting on software releases, collaborating with cross‑functional teams, and supporting the integration of applications and system requirements.

You will work closely with procurement and contracting teams to secure resources and support acquisition strategies, ensuring projects are delivered on time and within scope.

Your expertise in risk management and project lifecycle coordination will be essential to the successful execution of technology‑based solutions for agency priorities.

• Attention to Detail (Level 4, Advanced) – Is thorough when performing work and conscientious about attending to detail.
• Customer Service (Level 4, Advanced) – Works with clients and customers to assess their needs, provide information or assistance, resolve problems, or satisfy expectations; knows about available products and services; is committed to providing quality products and services.
• Decision Making (Level 3, Intermediate) – Makes sound, well‑informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change.
• Information Management (Level 4, Advanced) – Identifies a need for and knows where or how to gather information; organizes and maintains information or information management systems.
• Interpersonal Skills (Level 4, Advanced) – Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others.
• Oral Communication (Level 3, Intermediate) – Expresses information to individuals or groups effectively, taking into account the audience and nature of the information; makes clear and convincing oral presentations; listens to others and responds appropriately.
• Problem Solving (Level 4, Advanced) – Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives and make recommendations.
• Teamwork (Level 4, Advanced) – Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals.
• Technical Competence (Level 4, Advanced) – Uses knowledge acquired through formal training or on‑the‑job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues.

Applicants must have specialized experience that is directly related to the work of the position and has equipped them with the competencies required to successfully perform the duties of the role. This knowledge, skills, and abilities/competencies are normally attained through the equivalent of one year of specialized experience at the next lower grade level of the position being filled.

To qualify at the GS‑13 level, you must have specialized experience at the GS‑12 level, or equivalent. This experience must demonstrate two out of the four proficiencies in the following:

• Experience coordinating project teams by organizing and tracking tasks.
• Experience prioritizing work assignments to meet project…