IT Specialist (Systems Administration

This position is located in the Department of Health & Human Services (HHS), Centers for Medicare & Medicaid Services (CMS), Office of Information Technology (OIT), Infrastructure and User Services Group (IUSG).

As an IT Specialist (Systems Administration), GS-2210-12, you will serve as an IT Specialist delivering and maintaining hybrid and multi-cloud serverless solutions.

ALL QUALIFICATION REQUIREMENTS MUST BE MET BY THE CLOSING DATE OF THIS ANNOUNCEMENT.
Your resume (limited to no more than 2 pages) must include detailed information as it relates to the responsibilities and specialized experience for this position. Evidence of copying and pasting directly from the vacancy announcement without clearly documenting supplemental information to describe your experience will result in an ineligible rating. This will prevent you from being considered further.

There is a BASIC REQUIREMENT AND MINIMUM QUALIFICATION REQUIREMENT for this position. You must meet both requirements.
BASIC REQUIREMENT:

You must have IT-related experience demonstrating each of the four competencies listed:

• 1. Attention to Detail
  - Is thorough when performing work and conscientious about attending to detail.
• 2. Customer Service
  - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services;
  
  is committed to providing quality products and services.
• 3. Oral Communication
  - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
• 4. Problem-Solving
  - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

AND
In order to qualify for the GS-12
, you must meet the following:
You must demonstrate in your resume at least one year (52 weeks) of qualifying specialized experience equivalent to the GS-11 grade level in the Federal government, obtained in either the private or public sector, to include:

• 1. Designing, deploying, or optimizing cloud infrastructure or enterprise IT operations to support enterprise or mission-critical systems;
• 2. Collaborating in the administration, configuration, monitoring, or maintenance of servers, operating systems, and infrastructure; AND
• 3. Providing technical recommendations to leadership or other stakeholders for cloud platforms, on premise systems, security, resilience, or operational decisions.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, Ameri Corps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills, and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.