Senior Technical Consultant- onsite Woodlawn, MD; Onsite: Woodlawn, MD

Work with the best consultants and developers in the industry.

Onsite:
Woodlawn, MD

As a Senior Technical Consultant with Glide Fast Consulting, you will develop, design, and own technical solutions on the Service Now platform. You will provide administration, application development, maintenance, and technical support by using best-practice web programming techniques to configure robust client solutions, utilizing the Service Now platform. In this role, you will operate independently while actively mentoring and supporting other Technical Consultants.

You will serve as a trusted advisor across multiple products and processes, take a strategic role in product implementations, and consistently align your work with the broader project vision to drive meaningful, value-based outcomes for clients.

• Deliver consulting services to install, configure, and integrate Service Now products based on defined requirements
• Develop custom software solutions using scripting and development tools within the Service Now platform
• Prepare and maintain technical documentation as required by customer contracts and internal processes
• Build and maintain custom configurations including business rules, client scripts, script includes, UI policies, ACLs, data policies, and UI scripts
• Troubleshoot configuration and scripting issues to ensure platform stability
• Participate in requirements reviews, validation sessions, and Scrum ceremonies
• Deliver high-quality work on time, resulting in measurable impact and positive client feedback
• Conduct peer code reviews to maintain development standards
• Operate independently while mentoring and supporting other Technical Consultants
• Provide support to project architects during solution design and implementation
• Lead implementation sessions and contribute to best practice adoption
• Demonstrate a commitment to continuous learning by staying current with service delivery solutions, technologies, and methodologies, and quickly developing proficiency in new products as required
• Maintain professionalism and an uninterrupted work environment during all client meetings and interactions
• Demonstrate strong corporate citizenship by completing required administrative tasks such as timesheets, feedback forms, and internal documentation accurately and on time

• Demonstrates full proficiency in the required experience, skillset, software tools, and knowledge areas as outlined in the Delivery Competency Matrix

• Meets the certification criteria outlined in the Delivery Competency Matrix
• Maintain an active government security clearance if applicable

The starting pay range for this role is $ - $. Full time employees will be eligible for medical, dental, vision, and life insurance in addition to discretionary bonuses. Actual compensation will depend on a number of factors, including actual work location, relevant experience (internal or external), technical skills, and other qualifications.

Everforth Glide Fast is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.

Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact