Amazon Connect Developer
Job in
Woodlawn, Prince George's County, Maryland, USA
Listed on 2026-09-18
Listing for:
Page Mechanical Group, Inc.
Full Time
position Listed on 2026-09-18
Job specializations:
-
Software Development
Backend Developer, Full Stack Developer, Java Developer, Software Engineer
Job Description & How to Apply Below
Overview
The successful candidate will have fluency in AWS Connect design and development principles and will work with stakeholders to develop enterprise business solutions that leverage industry processes and best practices.
Responsibilities
- Design, develop, and implement AWS Connect processes, including new or modified applications,forms, workflows,policies,actions,access controls,interfaces,andanyotherconfigurations requiredtosupportclientprocesses
- Providerecommendationsforenhancingexistingoperationsandfornewupdatesormodifications
- Supportandenhanceexistingprocessesbasedonnewrequirementsorupgrades
- Facilitaterequirementsgathering;reviewanddocumentrequirements
- Designanddevelopsolutionswithintheservice Now environment
- Performallotherdutiesasassignedordirected
Bachelor'sdegreein
Computer
Science,Mathematics,Engineering,orarelatedfield
7yearsofexperienceworkingwithlargeenterprisframeworks
7yearsofhands-onexperiencewiththeAWSCloudplatform
3yearsofhands-onexperiencewith
Amazon Connect
3yearsofdevelopmentexperienc
Using
Node.js,Python,orJava
3yearsofexperiencedesigningcallroutingandmessaging
Excellentinterpersonalandcommunicationskills
Required Skills- Mustbeabletoobtainandmaintaina Public Trust clearance
- Mustbewillingtoworkon-sitein
Woodlawn,MDfivedaysaweek - Master's degree with 10+ years of experience, Bachelor's degree with 12+ years of experience, or18+yearsofexperienceinlieuofadegree
- SolidAWSCloudandAWSConnectdeveloperexperience
- Extensive experience and knowledge of IVR, Automatic Call Distribution (ACD), skill-based routing, and live chat
- Experiencecreatingprocessflowdocumentation
- Experience with Lambda, Lex conversational bots/NLP, Kinesis Streams, Glue, VPC, SNS, App Sync,Event Bridge,Kinesis Firehose,DynamoDB Streams,Service Catalog,andKinesis Data Analytics
- Strongverbalandwrittencommunicationskills
- Adeptatworkingindependentlyaswellasitteamenvironment
- Demonstrated experience delivering technology solutions in a fast-paced, deadline-drivenenterpriseenvironment
- Excellent understanding of change management, testing requirements, techniques, and tools toensurehighavailabilityofsystems
- Priorfederalgovernmentexperience
- Self-starterandhighlymotivatedindividualwhoadapstoadynamicworkenvironment
- Strongattentiontodetailwiththeabilitytooperateeffectivelyacrossmultiplepriorities
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