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National Accounts Associate

Job in Woodridge, DuPage County, Illinois, 60517, USA
Listing for: Edward Don & Company
Full Time position
Listed on 2026-03-02
Job specializations:
  • Business
    Business Development
  • Sales
    Business Development, Sales Representative
Job Description & How to Apply Below

SUMMARY

Responsible for the inside support for the corporate contacts at the assigned National Accounts. Support a designated National Account Sales Manager/Executive and provide the day-to-day support needs to include: projects, rollouts, pre-packs, new location openings, quoting, sourcing, reporting, orders, ordering samples, and all miscellaneous support requests.

KNOWLEDGE, SKILLS, AND ABILITIES

Required:

  • High School diploma or GED equivalent with 4+ years similar experience in a Sales/Distribution office environment OR a Bachelor's degree with a minimum of 1 year of similar experience in a Sales/Distribution office environment OR equivalent combination of education and experience

  • Advanced proficiency with Microsoft Office products (specifically Excel, Word, and PowerPoint).

  • Strong analytical, organizational skills and the ability to problem solve, multitask, prioritize and work independently.

  • Excellent communication, and time management skills.

Preferred
:

  • Bachelors Degree, One year of experience in Food Service industry in an office setting,

  • SAP experience, Auto Quotes experience

  • Advanced Excel user with experience in building spreadsheets, pivot tables, and v-lookups

  • Experience handling sensitive information and ability to maintain confidentiality.

ESSENTIAL DUTIES

  • Provide world class service to Corporate Contacts at assigned National Accounts.

  • Subject matter expert on assigned National Accounts and their program with Don.

  • Research and find new items to meet the program initiatives.

  • Prepare formal quotes in Auto Quotes and Excel as well as prepare materials in Excel for proposals, presentations, or program needs.

  • Set up vendors, NMR's, and contracts.

  • Work with National Accounts Sales to ensure coordination and on-time completion of projects as assigned.

  • Utilize in house reporting tools & SAP for daily, weekly, and monthly reporting needs.

  • Coordinate corporate customer logistics with regard to National Accounts openings, rollouts, and special orders.

  • Research and resolve corporate customer problems and/or questions.

  • Maintain Order Guides, Web Templates and Opening Templates.

  • Assist in order placement and product check in for pre-packs and rollouts.

  • Coordinate special projects with Supply Chain Management.

  • Interact with vendors on contracts, quotes, item setup, stocking levels, and custom items.

  • Work with National Accounts Credit Team on account setups.

  • Troubleshoot and resolve internal and external customer issues.

  • Manage, research, and process correspondence from National Account customers and National Account Sales to determine customer needs.

  • Responsible for staying current on contract changes.

  • Build relationships and foster sales opportunities with the corporate level customers.

  • Perform other duties as assigned.

Position Requirements
10+ Years work experience
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