Customer Service Representative - Tier 1

Sysco Corporation -  - Responsibilities:
Proactively communicate to all internal and external related parties to exceed customer's expectations;
Respond timely and accurately to all incoming customer correspondence along with thorough documentation;
Receives customers' requests by telephone, email or chat, analyzes requests, provides information requested or ascertains who best can provide the information, and routes the request to the proper person;
Demonstrates ownership of customer requests with follow through, documentation and complete resolution;
Assists in returns and replacements as needed