Publication Technical Content Writer 3D CAD

Position: Publication Technical Content Writer with 3D CAD
About Us:

At Tech Mahindra (Tech Mahindra | Connected World, Connected Experiences), we live the philosophy of connected world and connected experiences. We thrive on change that is powered by the intelligent symphony of technology and humans designing meaningful and sustainable experiences. Consumer 'experiences' are driving and disrupting industries like never before. Businesses must build seamless yet simple enterprises that collaborate, synergize, and drive the change.

Change that connects us all and empowers us to deliver experiences that span across the digital, the physical, the convergent, and everything in between. That's when truly connected experiences manifest.

Extraordinary is when experiences come together - a continuous convergence of digital technologies, touchpoints, and most importantly people. It's time to reimagine, reinvent, and revolutionize business models & operations as well as to transform enterprises into living, breathing, and connected businesses. We are the Digital Change makers who strive to change the way the world, communities, businesses, and humans interact digitally.

We are harnessing the power of change, brought in by technologies, that makes it the most exciting time to be alive in the human history. Our universe, as we build it, disrupt it, and redesign it, is powering the digital change.

Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates, and the Society to Rise. It has 150,000+ professionals working for 1000+ Global Customers (including Fortune 500 companies) in 90 Countries. We're part of the esteemed Mahindra group, headquartered in India. Under a new CEO, Tech Mahindra is committed to a transformative journey with 'Scale @ Speed' as our guiding principle.

Role:
Publication Technical Content Writer

Location:

Woodridge, IL (Onsite)

Domain Mandate:
Automotive

Type: FTE

JD : Publication Technical Content Writer with 3D CAD, Mandate

Skills:

Arbor Text, XML, DITA, Adobe Illustrator, Automotive Domain

• Experienced Information Developer/Technical Writer with more than 4 years of experience
• At least 2 years of writing/editing, technical illustration experience or automotive/truck support experience
• Hands-on experience with developing customer service documentation
• Ability to meet deadlines, monitor and assess performance within deadlines and utilize resources appropriately to ensure accurate and timely deliverables
• Ability to multitask, prioritize tasks, and interface with many personalities
• Strong communication skills: ability to take complex engineering concepts and explain them at an appropriate audience level
• Develop draft illustration to support procedural/descriptive text using model file or existing artwork
• Independently gather information from technical and non-technical Subject Matter Experts to organize, develop, and write technical service content
• Routinely interpret various source information which may include procedural mark-ups, engineering drawings, parts lists, draft assembly, and maintenance instructions
• Adapt to production and environmental changes, and editorial processes
• Experience with service tools and its specifications used for vehicle servicing
• Good understanding of Agile environment & alignment to Agile writing principles
• Excellent verbal and written communication skills
• To work with cross-functional Teams

• The candidate must have bachelor's degree
• Ability to communicate effectively across multiple levels of management
• Previous automotive/dealership hands-on experience
• Project management experience
• Strong MS Office tools experience including, Word, Excel, SharePoint and One Note
• Experience with Arbortext Editor or equivalent XML editing software
• Experience with Adobe Illustrator/Photoshop/In-Design
• Understanding of structured authoring (DITA)
• Some experience with CAD software, Unigraphix/NX. Navigational use of these programs for articles and publications
• Knowledge of automotive system theory, in any or all the following areas:
  • Electronic and electrical fundamentals
  • Mechanical procedures
  • Modern automotive systems

"Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations.

Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at ADA_A"