Dynamics 365 CRM Developer Job Woodridge area,Illinois USA,IT/Tech

Reports To:

Enterprise V.P. of Information Technology

If you want to have a hands‑on highly impactful role, we want you to join our team as CRM Develope
r. This is a full-time position based in in our office in Woodridge, IL located just outside of Chicago.

Primary Functio

The CRM Develop
er is a techno functional role responsible for the administration, analysis, customization/development and user support for Microsoft’s D365 CE/CRM
. The role will work with all levels of management and process owners (Sales, Customer Service, Graphics & Marketing) to manage strategic and operational aspects of CRM with a focus on system administration & configuration, customization, and technical issue resolution.

Responsibilities and Duties:

Lead solution design, customization/development, configuration and testing for enhancements, automations and new functionality as it relates to Dynamics 365 CRM and other Microsoft ecosystem integrated applications (Azure, Power BI, Power Automate, Power Apps, Dataverse, etc
Manage security roles, user permissions, system updates and workflows
Build or modify model-driven apps, canvas apps, and Power Automate flows and Power Apps
Integrate D365 CE with third party software’s or ERP’s using REST API’s, Azure functions, Web services and iPaaS solutions
Ensure seamless integration, best-in-class performance, and efficient data flow across systems.
Handle solution deployments and environment migrations or promotions.
Translate business and technical requirements into an architectural blueprint to achieve business objectives and document all solution architecture design work
Partner with third party developers to understand our customizations and own them
Identify and implement improvements to enhance application functionality and user experience.
Assist the business with validating results through testing including integration and user acceptance testing
Develop and maintain up-to-date design and technical documentation
Responsible for troubleshooting and resolving level 1 and level 2 support in a timely manner via IT help-desk system
Work with end users to provide best practices and tips on CRM usage including training, when required
Design and generate reports that support better decision-making using PowerBI

Qualifications and Required Skills

Bachelor’s degree in Computer science, Information Technology or a related field.
5+ years’ experience as an application lead & developer for Microsoft D365 CRM
Must have good techno-functional knowledge
Hands-on experience in Development/Support/Implementation projects
Demonstrated full-life cycle CRM implementation experience
Strong knowledge of Power automate, Power Apps, & module driven apps with custom workflow development & Power BI reporting
Experience with data migration and integration mappings.
Demonstrated experience with Integration platform as a service tool (iPaaS) – Celigo, Workato, Mulesoft, Data Next, a plus
Demonstrated experience with SQL and reporting / automation tools like Power BI and Power Automate

Physical Requirements of the Job:

Office environment; must be able to perform frequent repetitive tasks, and be able to sit or stand at and operate a computer for up to 80% of the day
Cognitive skills such as thinking, reasoning, understanding, learning and remembering are required 100 % of the day

Key Attributes for Success:

Excellent analytical and problem-solving skills and the ability to multi-task in a fast-paced environment
High degree of attention to details
High energy level to learn new skills and be proactive in applying them
Ability to establish credibility and be decisive and able to recognize and support the organization's preferences and priorities
Excellent communication skills verbally and in writing.

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