Special Delivery Coordinator

Position: Special Delivery Coordinator I
** About the Role*
* Possesses specialized knowledge or skills in a particular functional area.  An entry-level professional learning the functions of the job role.  Receives general instruction from manager on expected work outcomes.  Uses professional education to identify, analyze and resolve issues and interpret company policy.  Typically reports to a Manager but may report to a senior professional individual contributor when business needs dictate.

** Your Impact*
* Responsible for order fulfillment and daily transportation functions as it relates to machine deliveries.  Ability to work in a fast-paced environment with skill set to manage multiple projects / demands.

Participate in delivery schedule rollout project planning, that may include facilitating machine white glove transportation delivery and/or pickup planning, scheduling and execution with internal (including Warehouses, Sales, Service and other groups) and external (End Customer and carrier) stakeholders. Ensure effective and optimized solutions to white glove delivery needs.

Involved in cross functional group reviews when related to Transportation activity, collaborating with other Canon members towards our success in Canons white glove transportation needs. Develop a proactive relationship with the assigned customer accounts with resolution of issues and concerns in a timely manner and provide innovative solutions

Understands the end-to-end process across groups related to operations, as well as machine handling requirements. Identifies and recommends to Management Logistics improvement opportunities.  Coordinates across inter-divisional staff & third-party logistics staff to achieve successful implementation of new processes and programs. Documents and distributes process and procedure activities. Establishes and maintains effective communication procedures and practices, internally and externally, ensuring that Logistics meets, or exceeds, our customers' expectations.

Acts urgently to address and resolve any Transportation exceptions, including root cause identification and reviews with Management for improvement opportunities.

*
* About You:

The Skills & Expertise You Bring*
* HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience.

- Experience in a computerized environment as well as working with a database management system.

- Must be organized and able to prioritize.

- Good communication skills and excellent customer service skills. Should be committed to providing quality results to all internal and external customers, and have good time management skills.

- Proficient Microsoft Office Suite with Excel skills

In accordance with applicable law, we are providing the anticipated rate for this role: $23.47 - $35.14 hourly

** Company Overview*
* About our Company
-Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years†. Canon U.S.A. is dedicated to its _Kyosei_ philosophy of social and environmental responsibility.

To learn more about Canon, visit us at  and connect with us on Linked In at  .

** Who We Are*
* _Where Talent Fosters Innovation._

Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit.

We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.

** What We Offer*
* You'll be…