Assistant Store Manager

Assistant Store Manager – Overview

As an Assistant Store Manager, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our new baby essentials, help prep them for the first day of school, and support all the big and little moments on their parenting journey. We’re looking for a leader who fosters a welcoming and inclusive environment, values and optimizes skills and talents, and continually educates themselves and others on product styles, features, and benefits.

• Execute workforce management to ensure a genuine customer focus on the sales floor.
• Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Consistently model service standards and omnichannel experience while coaching others to success.
• Effectively analyze the business and take necessary action to improve results by communicating and driving Key Performance Indicators (KPIs) with the team.
• Build customer loyalty through company-sponsored programs, including credit.
• Assist the Store Manager in building and retaining a successful team by participating in recruiting, hiring, training, and development of store team.
• Recognize exceptional performance and redirect employees when needed.
• Plan, track, analyze, and report the completion of tasks and financial results utilizing company tools.
• Partner with the Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement.
• Reduce loss through a consistent level of customer service, education, and operational controls.

• A positive and solutions-oriented mindset.
• Effective and professional verbal and written communication skills.
• Demonstrated leadership, supervisory, and customer engagement skills.
• Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.).
• Minimum of 1 year of retail or related management experience.
• A high school diploma or GED.
• Lifting 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Standing or walking for extended periods of time; climbing up and down a ladder.
• Providing availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts a week.

Compensation for this position ranges from $20.00 - $26.25 per hour based on experience and location.

• Health and mental health benefits.
• 30% discount on our brands.
• Referral bonuses.
• Paid time off, holidays, and parental leave.
• Adoption assistance.
• Charitable matching gifts.
• Education "Advance You" Program – earn a GED or bachelor’s degree tuition‑free or learn English as a second language.
• Professional and personal development programs.
• Other benefits available upon request.

Carter's for all:
Carter's is an Equal Opportunity and affirmative action employer (Minority/Female/Disability/Veteran). Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

NOTE:

This job description is not all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. Carter’s may reasonably alter your duties, responsibilities, job title, and location.