Quality Assurance​/Control Specialist in Woodridge, Illinois

Quality Assurance/Control Specialist

Requisition  Share Our Purpose. Be Yourself. Feel Valued. People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.

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About American Water American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886 and celebrating 140 years in 2026, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to approximately 14 million people with regulated operations in 14 states and on 18 military installations.

American Water's approximately 7,000 talented professionals leverage their significant expertise and the company's national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders. For more information, visit and join American Water on,, and.

Job Title:

Quality Assurance/Control Specialist

Posting

Start Date:

7/2/26

Job Information Illinois American Water is seeking a Quality Assurance/Control Specialist professional to join our team in Woodridge, IL. This position is a union position with starting pay at $36.58 an hour. This position may be eligible for annual incentive pay and contracted increases as determined by the collective bargaining agreement, and you will have the opportunity for continued salary growth.

In addition to compensation, you will be offered a comprehensive benefits package including 401(k), Defined Contribution Plan, Employee Stock Purchase Plan, medical, prescription, dental and vision coverage, plus disability, paid time off, life insurance, voluntary benefits, health and wellness programs and much more! American Water is also proud to offer employees learning opportunities and work experiences to grow professionally!

Work schedule:

The scheduled hours of work are forty (40) per week from 7:30 am - 4:00 pm of Sunday-Thursday (emergencies and extenuating circumstances may require temporary schedule changes). Overtime will be required for sampling and laboratory coverage on an as needed basis.

Primary Role The successful candidate will report to Water Quality Sr Supervisor to perform the duties necessary ensuring timely and accurate environmental compliance with various government regulations pertaining to drinking water and wastewater analysis samples per the Safe Drinking Water Act and the Clean Water Act and to ensure reliable laboratory operation. After the initial probationary period, the successful candidate must pass an examination by an officer of the Illinois Department of Public Health (IDPH) certification unit, pass Performance Evaluation tests, and demonstrate proficiency in the skill sets listed later in this document by demonstratng proficiency during the training period.

Key Accountabilities

• Maintaining IDPH laboratory certification - by thoroughly reading, understanding, and adhering to 77 IL Administrative Code Part 465
• Prepare laboratory ahead of the biannual IDPH audit including all logs and required information
• Prepare information for the annual laboratory quality assurance reports
• Ability to read and follow Standard Operating Procedures (SOPs) and develop SOPs as needed.
• Bacteriological and various chemical analysis, assessment, and reporting
• Provide technical expertise to assist in ensuring that correct interpretations are made and that there are no Notice of Violations (NOVs)
• Basic data entry skills in entering laboratory data into Microsoft Office 360 Basic data entry skills in all active applications and software, and capability to learn new programs
• Wastewater analysis of samples for biochemical oxygen demand (BOD), total suspended solids (TSS), ammonia nitrogen (NH3), fecal coliform, total phosphorus, and data reporting to various agencies and entities;
• Coordination and collection of bioassay samples, effluent metals analysis and sludge management and analysis as required under the 503 Sludge Regulations;
• Proper laboratory disposal methods such as operating the autoclave or preparing for lab packs Assist Water Quality in duties needed to direct and carry out the management of operations of process facilities to meet all Water Quality, and Clean Water Act Requirements as per National Pollutant Discharge permits.
• Perform chemical, bacteriological, and radiological sampling - independently following…