Business Services Specialist II; Manheim

Compensation

Hourly base pay rate: $18.17 - $27.31 per hour, varying by location and candidate qualifications. The position may also include commission and incentive compensation.

• Perform sale day administrative duties such as front counter operations, collecting and posting payments, and matching titles with invoices and checks.
• Provide high‑quality customer service through face‑to‑face and phone interactions.
• Enter data into the AS400 system and upload digital vehicle images as instructed.
• Prepare, issue, and distribute correspondence, invoices, receipts, checks, and related documentation.
• Copy data, compile records and reports, and accurately sort and file documents.
• Operate standard office equipment including copiers, scanners, fax machines, and postage machines.
• Answer phones, relay messages, greet customers, and provide assistance as needed.
• Stamp, sort, and route incoming mail, including Fed Ex packages.
• Prepare and process outgoing mail, generate Fed Ex shipping labels, and ensure items are properly packaged, labeled, and addressed.
• Follow safety and health procedures and actively participate in Safety Excellence initiatives.
• Perform additional duties as assigned by management.
• May be required to work overtime beyond 40 hours per week based on business needs.

• High School Diploma or GED with 3 years of experience in a related field; or a higher degree or certification with up to 1 year of experience; or 5 years of experience in a related field.
• Prior clerical or administrative experience.
• Strong communication and organizational skills with exceptional attention to detail.
• Basic computer and software proficiency.
• Proven commitment to providing excellent customer service.
• Ability to operate standard office equipment, including copiers and fax machines.
• Ability to sit or stand for extended periods of time.
• Ability to perform repetitive data entry tasks with strong manual dexterity.
• Vision requirements include close, distance, and depth perception.

To be employed in this role, a pre‑employment drug test is required. Cox Automotive does not administer a marijuana drug test for this position. The company is a drug‑free workplace; possession, use, or being under the influence of illegal drugs during work hours or on company property is prohibited.

• Minimum 16 hours of paid time off (PTO) per month.
• Seven paid holidays annually.
• Additional paid leave: bereavement, voting, jury duty, volunteer time, military, and parental leave.
• Health insurance coverage (medical, dental, vision).
• Retirement planning options (401(k)).
• Paid sick leave, parental leave, and flexible vacation/wellness days.

Cox is an Equal Employment Opportunity employer. All qualified applicants and employees will receive consideration for employment without regard to age, race, color, religion or creed, national origin, sex (including pregnancy or gender identity), sexual orientation, disability, veteran status, genetic information, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with a disability, unless such accommodations would cause an undue hardship.