Transport Diesel Technician

Diesel Technician

Department: Service
Reports To: Service Manager or Foreman

Richwil Truck Centre Ltd. is currently seeking an experienced Diesel Technicians to join our ever-growing service department in Woodstock as a diesel technician.

These positions are responsible for the repair, maintenance and service of diesel engines and heavy trucks. Experience with all aspects of heavy truck repair and maintenance required; preference may be given to those with experience with diesel engines,Cummins and International engines, electrical troubleshooting, cooling systems, and electronic engine control systems and diagnostics.

• Prepare for service events by reviewing repair orders, gathering necessary information, securing tools, and ensuring timely access to required parts.
• Perform maintenance and repairs accurately and safely by following established standards—conducting inspections, sourcing additional information or parts, managing deviations, and returning unused or core parts.
• Document work thoroughly by clearly describing completed repairs in the repair order, clocking off appropriately, completing handovers when needed, and coordinating the next job to maintain workflow.
• Apply technical expertise in troubleshooting, repair methods, vehicle systems, and proper tool usage to service International Truck and IC Bus products.
• Maintain up-to-date product knowledge of International and IC Bus offerings, applying this to align customer solutions with the company’s value proposition.
• Promote safety and compliance by coaching on best practices, ensuring equipment is maintained, and following all health and safety policies and regulations.
• Mentor coworkers and apprentices through hands-on coaching, knowledge sharing, and guidance to encourage skill growth and team success.
• Communicate effectively with team members, leadership, and customers to promote understanding, build trust, and encourage collaboration.
• Deliver exceptional customer service by maintaining strong relationships, understanding needs, and providing professional, timely support.
• Take ownership of challenges and opportunities by addressing issues promptly, finding practical solutions, and continually seeking process improvements.

• Red Seal License is preferred. However, a combination of skills and experience may be considered
• Possesses a valid driver's license
• You must provide your own tools
• CSA-approved safety footwear must be worn
• Willingness to work in a team environment
• Commitment to a safe workplace

• Competitive industry salary, based on experience and qualifications
• Paid training opportunities
• Employee incentive/training bonuses
• Boot allowance
• On-call compensation
• Uniforms are provided
• Group health benefit plan
• RRSP benefit plan