Assistant General Manager

Overview

Restore Vinings is seeking a full-time Assistant Store Manager with strong leadership skills and a knack for business development and sales. If you thrive in an entrepreneurial environment and have a background in the health and wellness or retail landscape, we want to meet you.

Primary

Location:

Vinings, GA. Must also be willing to travel to Woodstock, GA location for back up coverage when needed.

People Management

• Lead performance management activities with each staff member, including setting goals, ongoing coaching, career development and performance reviews.
• Act as assistant manager while working alongside the Regional Manager for a training period of three months.
• Ensure 100% completion of all required ongoing training (monthly and annually) per Restore compliance standards.
• Lead and influence staff through motivation, leveraging individual strengths to ensure maximum productivity and aligning the team on goals and expectations.
• Enforce store policies, procedures and productivity standards.
• Monitor and formally document staff performance/behavior with the support of the HR Department.
• Create and oversee employee schedules to maximize usage and efficiency while ensuring adequate coverage during peak hours and special events.
• Tracking to ensure staff commissions, bonuses and tips are accounted for accurately.
• Conduct regular staff meetings to communicate promotions, goals, trends and other relevant information.

Operations Management

• Maintain a safe, clean and secure environment for all guests and staff.
• Continuously improve operational execution through attention to detail and adherence to operating and safety standards.
• Communicate any equipment maintenance or construction needs to leadership and help oversee repairs.
• Accept guidance and collaborate with your leadership to ensure optimal store performance and staff development.
• Ensure an exceptional store experience that engages and retains customers.
• Be flexible with your schedule - you’ll work hours based on business needs and store operating hours, including some weekends and holidays.
• Make timely and effective decisions regarding customer service issues.
• Daily reporting of appointments, revenue and inbound/outbound calls.
• Report all safety and medical incidents through formal in-store communication and to the corporate team.

Sales & Marketing

• Drive store sales through membership, packages and retail opportunities while adhering to sales success metrics.
• Maintain a strong local presence through partnerships with community and business organizations.
• Participate in local events and wellness initiatives and establish partnerships with fitness and wellness enthusiasts to generate interest in Restore’s services.
• Lead store team in service and product knowledge and motivate them to meet and exceed sales goals.
• Manage the proven sales process and work to exceed all sales while maintaining budgetary targets.
• Support local grassroots marketing and prospecting initiatives. Solicit, coordinate and participate in community events.
• Strive for daily, weekly and monthly goals across all services and ensure clear expectations for staff and the success of overall store performance.
• Maintain and track active marketing efforts through events, B2B, word-of-mouth and social media platforms.
• Manage or delegate social media channels for the store to create compelling posts and communicate with guests and leads.
• Ensure all lead generation platforms are managed effectively and all marketing campaigns are followed.
• Create and maintain a highly engaged group of ambassadors and influencers that promote the store and brand.

Company Culture

• Represent the brand by embodying Restore’s core values and acting in alignment with the mission and vision of Restore Hyper Wellness and the Hyper Wellness® lifestyle.
• Help lead and organize staff outings, professional development and member workshops that build on and enhance Restore’s mission, vision and values.

Qualities You Need to Succeed as an ASM

• You’ve obtained an undergraduate degree or higher.
• You love the sales process and have a proven track record of B2B sales.
• You have at least 1-2 years of management experience.
• You’re passionate…