McAlister's Deli: Team Lead

Position Overview

• Implementation of tactics to optimize restaurant sales and cash flow while ensuring adherence to
• quality, cleanliness, and customer service standards.
• Essential Function:
• Responsible for restaurant’s performance levels in job positions assigned by upper management.
• Team members are to maintain their stations in a clean and orderly manner. Team members will
• receive additional assignments to maintain unit in accordance with McAlister’s cleanliness
• standards. Each position has different duties and responsibilities:

• · Responsible for the preparation of certain food items
• · Responsible for greeting our guests and taking their orders accurately in a friendly manner.
• · This position requires knowledge of the menu items and their ingredients as well as
• familiarity with the step-by-step procedure for friendly and efficient customer service. In
• addition, Team Member will be responsible for accurate cash control.
• · Responsible for delivering orders to guest. To ensure that each order is complete and
• prepared properly, the team member will have to become familiar with all the menu items and their packaging.
• · Responsible for cleanliness in the dining room and service to our guests.
• · Responsible for ensuring that each guest receives exactly what was ordered, both promptly and courteously. Orders must be directed to the dining room, curb side and pick up areas in an orderly and organized manner. All orders must be verified for correctness and completion.
• · Responsible for the preparation of each menu item quickly and according to specks. The
• team member is also responsible for maintaining the quality standards of the products
• he/she prepares.
• · Responsible for the preparation of food items. The team member is also responsible for
• maintaining the quality standards of the products he/she prepares.

• · 16 years of age or older.
• · Able to speak, read, and write effectively. Excellent oral communication skills to effectively
• · Communicate with management, corporate staff, restaurant employees, and customers
• · Must adhere to McAlister’s uniform and grooming policy
• · Able to lift and carry a maximum of 50 pounds
• · Able to work flexible hours
• · Ability to travel to assigned restaurant location and operate respective workstations. Work requires standing and walking 80-90% of the time

Nearly three decades ago, a dentist from Oxford, Mississippi had a vision to turn an abandoned movie‑set diner into a small, yet charming, neighborhood restaurant & gathering place.
That vision became a reality when the first McAlister’s opened its doors in 1989. The menu then would still feel familiar today packed with the craveable sandwiches, spuds and salads we’re known for – and of course our famous McAlister’s Sweet Tea.
Not only has our menu remained true to its roots, so have our values. Today, with more than 400 restaurants in 28 states, we’re still dedicated to serving great food with genuine hospitality. We invite you to come for the food and stay for the experience. Bring your family, meet your neighbors, celebrate that big win with your teammates or make new friends that share the same love for sweet tea and sandwiches as you – we mean it when we say that our table is your table.