Junior DQA Engineer

About OWC

Other World Computing, Inc. (OWC) is a prominent innovator in computing solutions, providing businesses, creative professionals, and tech enthusiasts with high-performance storage, memory, and connectivity products. Since 1988, we have been committed to quality, reliability, and sustainability, offering cutting-edge upgrades and accessories that maximize technology investments and enhance productivity. With a focus on customer satisfaction and eco-friendly initiatives, OWC empowers users to push the boundaries of creativity and performance, delivering the tools they need to achieve more.

Position Overview

The Junior DQA Engineer is an entry-level member of the Design Quality Assurance (DQA) team, working under direction of Senior DQA Engineers to execute structured validation testing across Other World Computing's hardware product portfolio. This role is built for someone early in their career who wants to build deep, hands-on expertise in hardware validation - learning how to test products systematically, document findings rigorously, and contribute to quality decisions on real hardware before it ships.

You will not be thrown in alone. Senior DQA Engineers and the DQA Lead will provide test plans, technical guidance, and mentorship. What we need from you is careful execution, honest documentation, and genuine curiosity about how things work.

DQA operates as an in-house independent third party. DQA Engineers are expected to execute their test plans faithfully, document results objectively, and report findings as-is - regardless of what Engineering or other teams might prefer to hear. Integrity of results is non-negotiable.

What You'll Do

Test Execution

• Execute DQA test plans authored by Senior DQA Engineers across assigned products and milestones (EVT, DVT, PVT), following defined procedures precisely.

• Run performance benchmarks on storage and connectivity products using standard tools (Crystal Disk Mark , Amorphous Disk Mark , AJA System Test) as well as in-house tools, across Mac, Windows, and Linux hosts.

• Conduct compatibility testing: verify device functionality across host systems, OS versions, and downstream device combinations per the compatibility matrix provided.

• Execute out-of-box experience (OOB) validation: packaging integrity, accessory completeness, first-use setup flow, labeling accuracy, and documentation correctness.

• Perform reliability and stress testing: sustained write endurance runs, repeated connection cycle tests, sleep/wake validation, and power cycle testing.

Thermal & Environmental Monitoring

• Under the guidance of Senior DQA Engineers, conduct enclosure surface temperature measurements using FLIR thermal camera or thermocouples during sustained load and idle conditions.

• Monitor and log drive temperature via S.M.A.R.T. telemetry during performance test runs.

• Assist with acoustic measurements for fan-cooled and passive products under defined ambient conditions.

Issue Documentation & Photo Record

• Log all issues discovered during test execution in the shared issue tracker with clear reproduction steps, system configuration, OS and firmware version, and observed vs. expected behavior.

• Capture photo documentation per the DQA photo protocol at each build stage: standard angles, defined lighting, and structured archive naming.

• Provide macro photography for cosmetic, connector, or PCB defects with ruler scale reference.

Component Qualification Support

• Run compatibility and performance tests for new SATA SSDs, M.2 SSDs, HDDs, and other components under evaluation, under the direction of Senior DQA Engineers.

• Record results accurately and completely for Senior DQA Engineer review and qualification determination.

Lab & Sample Management

• Maintain test bench organization and cable inventory for assigned test areas.

• Track sample status: receive, label, and log incoming EVT/DVT/PVT units; note build , revision, and firmware version.

• Assist with equipment setup, teardown, and general lab upkeep.

What You Bring

Required

• 0-2 years of hardware validation, hardware QA, technical support, or related hands-on experience. Internship, co-op, and academic lab experience…