General Manager Retail

ESSENTIAL DUTIES & RESPONSIBILITIES (All or some of these duties will be performed)

• Hire a team of sales consultants, administrative support staff to achieve results within the sales center.
• Train and develop people so they can perform their current job and be prepared for career growth.
• Coordinate services for customers with contractors, the factory and lenders.
• Oversee the record keeping and management of customer files, corporate files, lender agreements, and documentation related to operations of the sales center.
• Accountable for volume of sales, profitability of home sales, customer satisfaction, and referral generation.
• Maintain profitability of the sales center.
• Provide leadership in implementation and adherence to the company sales system.
• Responsible for conducting business in an ethical manner consistent with our Code of Conduct and legal practices.
• Maintain awareness of financing options and land availability in the market
• Have awareness of competitors in the local market and the distinct value Palm Harbor provides
• Continue to learn and improve skills in selling, leadership and building relationships with customers
• Development of effective marketing campaigns to drive online and in person lead generation.
• Travel required as needed

• Sales experience required
• Management experience preferred
• High School diploma

• Hard working and willing to work long hours and weekends
• Self-starter with a strong work ethic
• Enthusiastic and positive in personal outlook
• Strong interpersonal skills in communication, problem resolution and motivating others
• High achiever and competitive
• Able to influence others and persuade them to take action
• Ability to manage multiple priorities and multi-task
• Ability to set clear priorities and direction for self and others
• Disciplined – able to follow structure and systematic approaches
• Self-confident, but able to receive feedback and learn from experience