Senior On-Site Services Specialist , RI, Woonsocket

Position: Senior On-Site Services Specialist Jobs in USA, RI, Woonsocket | Rose International Job
Required

Education:

High School Diploma or Equivalent

Required Qualifications /Skills/

Experience:

Excellent customer service skills

Good PC and Microsoft Office skills

Strong organizational and prioritization abilities

Experience operating office equipment and technical machinery

Ability to perform quality checks on materials

Ability to stand for extended periods during shifts

Ability to lift up to 50 lbs as needed

Experience working in fast-paced operational environments

Preferred Qualifications /Skills/

Experience:

Experience operating high-volume copy and imaging equipment

Experience with mailroom or document management operations

Experience with bindery and finishing equipment

Experience handling shipping and receiving duties

Senior On-Site Services Specialist Overview:

The Senior On-Site Services Specialist supports daily operational functions within a high-volume document, mail, and office services environment

This role is responsible for operating duplicating and document imaging equipment, managing digital files, handling incoming and outgoing mail, supporting shipping and receiving functions, and ensuring office equipment operates efficiently

The position also assists with bindery work, quality control, filing, and customer service-related tasks while maintaining accuracy and productivity standards

Additional responsibilities include operating document imaging software, performing maintenance checks on copier equipment, responding to service requests, distributing office supplies and mail, and supporting meeting room setups and facility-related functions

The role requires strong organizational skills, attention to detail, and the ability to work independently in a fast-paced environment

Candidates must be comfortable standing for extended periods, lifting materials when needed, and occasionally working overtime or weekends based on operational demands

Job Duties:

Operate high-volume copy machines and document imaging systems

Perform binding, finishing, and quality control tasks

Operate document handling and management software

Open, save, transfer, and retrieve digital files using established procedures

Maintain copier functionality and perform daily equipment inspections

Clear paper jams and coordinate service requests with technicians

Maintain supply inventory and management reports

Sort, distribute, and process incoming and outgoing mail and fax transmissions

Perform shipping and receiving duties

Deliver completed jobs to designated locations

Maintain service logs and billing records

Support filing, document archiving, and record maintenance

Assist with meeting room setups and facility support tasks

Perform light maintenance and occasional cleaning duties

Operate bindery and finishing equipment including paper cutters, hole drills, stackers, staplers, and shrink-wrap machines

Respond to customer inquiries regarding job status and requests

Perform additional duties as assigned

Travel:

May require travel between customer buildings

Specific Details to Call Attention To:

Training

Schedule:

Monday-Friday, 5:30 AM - 2:00 PM for the first 30 days

Regular Shift: Monday-Friday, 2:00 PM - 10:30 PM

Position requires standing for the majority of the shift

Must be able to lift up to 50 lbs when needed

Overtime and occasional weekend work may be required

Candidates will operate cutting and bindery equipment

High attention to detail and ability to work in a fast-paced environment are required

• ** Only those lawfully authorized to work in the designated country associated with the position will be considered.**

• ** Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.**

Benefits:

For information and details on employment benefits offered with this position, please visit

here
. Should you have any questions/concerns, please contact our HR Department via our secure
website

California Pay Equity:

For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website

here

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise,

please contact our HR Department

Rose International has an official agreement (), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).