Cdr,Resource Planning

Position Summary

Responsible for scheduling Providers and ancillary staff in Minute Clinics to ensure adequate market coverage with the goal of keeping the clinics open 100% of the time. The Minute Clinic Region Coordinator must be able to navigate multiple scheduling platforms and look at overtime, the needs of clinics and understand the dynamic work environment and identify unique staffing needs of retail health clinics.

The coordinator will work with their direct supervisor, the market leadership, and staff to analyze market‑level scheduling and financial reports related to staffing & scheduling.

• The Region Coordinator will be required to support a full‑time 40‑hour schedule-8 hours per day (M-F) with work hours between 6 AM - 6 PM.
• Scheduling and coordinating the work schedules (Clinical & Non‑Clinical) of Providers and ancillary staff utilizing various scheduling tools while managing multiple regions/states.
• Support all markets with on‑call duties and replacement of staff as needed.
• Schedule based on policies and procedures and scheduling timetables.
• Ensure that markets are within staffing & scheduling budget, generate reports to ensure minimum hours/weekend shift requirements are being met, identify trends in OT and non‑clinical hours and produce monthly financial trend reports for Area Directors and Chief Nurse Practitioner Officer.
• Coordinate schedules with market leadership to fill open shifts caused by vacations, sick days, disability leave, jury duty, and last‑minute vacancies while minimizing overtime.
• Recognize staffing needs according to seasonality and work with market leadership to develop the right staffing model and forecasting.
• Maintain/ create provider and ancillary staff profiles in scheduling system and support maintenance and updates to any provider/ancillary staff information. Create orientation schedules.
• Day-to-Day Scheduling Support:
  Update Clinical Management tool and other scheduling tools daily.

1 year minimum in scheduling.

• Knowledge of Workforce Scheduling Practices
• Deadline oriented
• Attention to Detail
• Critical Thinker
• Problem Solving
• Customer Service
• Negotiator/Influencer
• Ability to work independently or with others in a fast‑paced environment (in‑person or virtually)
• Ability to prioritize/organize work
• Proficient with Microsoft Windows
• Comfortable navigating web‑based application sites; use of related scheduling software systems in the past preferred.
• Ability to see the big picture
• Ability to Communicate Effectively with all levels (Providers, SPMs, ADs, Leadership)
• Change Management
• Integrity
• Positive Attitude

High School diploma or GED equivalent.

40

Full time

$17.00 - $31.30 per hour. This pay range represents the base hourly rate or base annual full‑time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short‑term incentive program in addition to the base pay range listed above.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.