Manager, Business Strategy and Operations

Position Summary

CVS Healthspire is seeking a Manager, Business Strategy & Operations to support the development and optimization of our Adherence Solutions product suite. This role is ideal for a strategic thinker with strong analytical skills and a passion for improving healthcare solutions.

• Create and manage reports related to product operations, outcomes, and finances.
• Monitor targeting processes to ensure flawless execution of programs.
• Complete analyses and use data to inform decisions on key product features.
• Support the development of briefings and PowerPoint presentations for internal stakeholders and external clients, focusing on product outcomes, strategy, operations, sales/marketing, and finances.
• Take ownership of key product roadmap items by defining strategies or features, conducting feasibility studies and business cases, outlining next steps, executing plans, and collaborating with cross‑functional teams such as Operations, Data Science, and Engineering.
• Assist with day‑to‑day responsibilities to ensure products operate effectively, including addressing client inquiries, identifying, and resolving operational issues, and providing additional support as needed.
• Ensure milestones are met through effective project management and coordination across work streams, identifying and communicating dependencies and risks.
• Monitor program performance rigorously, proactively resolving issues to ensure flawless execution and continuous improvement.
• Partner with vendors and multiple teams across the enterprise to ensure client satisfaction, operational effectiveness and program financial goals are achieved.
• Become a subject matter expert on medication adherence.

• Strong analytical and critical thinking skills.
• Proficient in Excel and PowerPoint; able to turn data into actionable insights and compelling presentations.
• Highly collaborative, with experience working across operations, data science, data engineering, finance, marketing, and sales.
• Ability to manage multiple projects simultaneously, and to identify, analyze and solve practical problems; adjusting priorities as needed and meeting deadlines.
• Demonstrated team player, able to develop cross‑functional relationships and communicate effectively with all levels of the organization.
• Results‑oriented; possess ability to set the right expectations based upon the timelines and workload of cross‑functional stakeholders; drive the project and keep others on task to meet goals.
• Self‑starter who thrives in a fast‑paced environment and can work independently with minimal guidance.

• Five or more years of experience in product development, product management, strategy & operations, or consulting.
• Bachelor’s degree required.

• Prior healthcare industry experience.
• Experience with product lifecycle, developing business cases and testing new initiatives.
• Strong written and verbal communication skills.
• Excellent organizational skills.
• Superior problem‑solving skills.
• High level of independent judgment and initiative required.

• Bachelor’s degree required.
• Master’s degree preferred.

The typical pay range for this role is: $66,330.00 – $.

• Medical, dental, and vision coverage.
• Paid time off.
• Retirement savings options.
• Wellness programs, and other resources.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.