Medicare Part B Operations Supervisor, Revenue Cycle

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

CVS Pharmacy has an exciting opportunity for a full‑time Supervisor, Revenue Cycle to lead a team focused on obtaining, verifying, and logging Medicare Part B documentation. In this role, you will drive day‑to‑day team performance, support training and development, and serve as a key escalation resource for complex documentation issues to help ensure compliance and operational excellence. This is a great opportunity for a collaborative leader who thrives in a fast‑paced environment and is passionate about developing talent while improving outcomes.

We support our leaders with the tools, training, and resources they need to succeed, along with a collaborative team culture that values partnership, accountability, and continuous improvement.

• Lead day‑to‑day team operations by monitoring productivity, quality, and performance in a high‑volume revenue cycle environment.
• Coach, mentor, and develop colleagues by providing guidance, support, and best‑practice expertise on core responsibilities and escalations.
• Create, maintain, and enhance job aids, workflows, and policy and procedure documentation to support consistency and compliance.
• Generate and analyze reports to identify trends, improve performance, and support achievement of functional goals.
• Drive tracking and trending efforts to resolve unbilled issues and ensure timelines and deliverables are met.
• Build strong partnerships with internal and external stakeholders, including vendors, front‑end operations, and payer relations teams, to promote compliance and operational success.
• Hire, onboard, train, and retain top talent needed to meet performance goals and business objectives.
• Manage key administrative leadership responsibilities, including payroll, timesheet review, interviewing, and performance management.

• 1+ year of experience in insurance billing, collections, accounts receivable, health plan claims processing or adjudication, or a related healthcare insurance field.
• 1+ year of leadership experience with a demonstrated ability to guide team performance and support employee development.

• Experience with Medicare Part B documentation verification, billing, and/or collections.
• 3+ years of experience in insurance billing, collections, accounts receivable, health plan claims adjudication, or a related healthcare insurance field.
• Proven ability to coach, develop, and inspire employees while setting meaningful team goals that drive performance.
• Strong problem‑solving skills with the ability to identify creative solutions and foster innovation within the team.
• Ability to build a highly productive team through clear communication, feedback, and collaboration.
• Experience working in a high‑volume, fast‑paced production environment.
• Exceptional organizational skills with the ability to prioritize effectively, manage multiple responsibilities, and deliver results.
• Strong presentation, written, verbal, and interpersonal communication skills.
• Experience with accounts receivable reporting, including trending, aging, and forecasting.
• Advanced proficiency in Microsoft Office applications, particularly Excel.
• Ability to interpret, translate, and analyze large data sets to support informed decision‑making.
• Self‑motivated with the ability to work independently and collaboratively across cross‑functional teams.
• Rhode Island Pharmacy Technician License (Tech II)
• CPhT Certification by PTCB

• Verifiable High School Diploma or GED required
• Associate’s Degree preferred

40

Full time

The Typical Pay Range For This Role Is

$43,888.00 - $

This pay range represents the base hourly rate or base annual full‑time salary for all…