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Head of CS Operations & Release Governance
Job in
Woonsocket, Providence County, Rhode Island, 02895, USA
Listed on 2026-07-22
Listing for:
9025 CVS Shared Services Resources LLC
Full Time
position Listed on 2026-07-22
Job specializations:
-
Business
AI Business & Operations
Job Description & How to Apply Below
Health
100 is seeking a Director of CS Operations to design processes, metrics, and tooling for scalable Customer Success operations. You will own the operating rhythm, governance, and cross-functional release activation across CS, Engineering, and Product teams.
The role focuses on building repeatable CS processes, dashboards, and tooling, with ownership of the CS tech stack and cross-team alignment to drive customer outcomes.
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