Family Advocate
Listed on 2026-06-02
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Customer Service/HelpDesk
Family Advocate (Full Time)
The Family Support Center offers an array of services to meet people's basic needs: food, rent, utilities, clothing, and more. Work with a team who are customer‑focused. Every person who comes in is evaluated for other needs, either those offered by the Center or another agency program. We also look beyond the person in front of us to consider the needs of the entire household.
In this role, you will provide information, referral and advocacy to consumers in our community and distribute basic needs assistance to eligible households. You are perfect for this team if you are a positive person with good verbal and written communication skills and an effective problem‑solver.
To provide information, referral and advocacy to consumers in our community and distribute basic needs assistance to eligible households.
EDUCATION AND TRAINING REQUIRED- High School Diploma or equivalency.
- Experience in a related field preferred.
- Bilingual (Spanish Preferred).
Able to work in a team environment with diverse populations. Able to provide own reliable transportation. Able to sit for 80% of workday. Able to lift 10-15 # bags of food for distribution. Able to demonstrate competency in accessing web‑based portals.
BENEFITS- Generous vacation, sick time and holidays.
- Comprehensive medical and dental coverage as well as voluntary vision and AFLAC supplemental coverage.
- 403(b) with matching after 6 months of employment.
- Flexible Spending (FSA) and Dependent Care (DCA) accounts.
- Agency‑paid group life insurance; long‑term disability.
- Tuition reimbursement and licensure/certification bonuses.
- Employee referral program as well as bilingual skills premium.
- On‑site or nearby parking available at most buildings; mileage reimbursement for client and business related use of your personal vehicle.
- Community Care Alliance offers competitive salaries based on experience, skills and performance, a comprehensive benefits package, and great quality of work/life.
Community Care Alliance is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, age, national origin, or disability.
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