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Member Experience Advisor

Job in Woonsocket, Providence County, Rhode Island, 02895, USA
Listing for: Navigant Credit Union
Full Time position
Listed on 2026-07-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Customer Success Mgr./ CSM
  • Sales
    Bilingual, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 52000 - 68000 USD Yearly USD 52000.00 68000.00 YEAR
Job Description & How to Apply Below
Position: Member Experience Advisor I — Growth & Benefits

Navigant Credit Union in Rhode Island is seeking a Member Relationship Advisor I to provide frontline service across in-branch, phone, and online channels. You will open accounts, cross-sell appropriate products, and assist with loan applications, collections of documents, and status updates.

You’ll ensure compliance with BSA and SAFE Act while building strong member relationships. You will collaborate with colleagues to deliver seamless service, meet annual sales goals, and act as an ambassador

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