Enforcement Attendant Providence RI

Job Summary

The Parking Enforcement Attendant reports directly to the Account Manager and is responsible for performing a variety of facility, garage, and lot supportive functions including customer service, cashiering, flagging, cleaning, lot maintenance, operating and maintaining revenue control equipment, issuing parking citations, and filling out reports.

Hourly base pay range of $16 per hour plus compensation potential.

Flexible 7:00AM – 2:00AM.

Eligible employees may enroll in accident insurance, critical illness insurance, hospital indemnity insurance, telemedicine benefits, and the company 401(k) retirement savings plan. Eligibility depends on job classification, length of employment, and number of hours worked. Seasonal and temporary roles are not eligible for these benefits.

• Maintain a pleasant, friendly, and professional demeanor with all guests, parkers, co‑workers, and clients.
• Patrol and monitor each lot to ensure that only authorized vehicles are parked.
• Enforce lots by issuing citations based on preapproved guidelines to any non‑paid or time‑expired parkers.
• Manage lot signage, including taking down, repairing, and assembling signs.
• Maintain lot cleanliness by picking up trash, cleaning signage, and performing general maintenance.
• Troubleshoot parking meters/equipment when applicable.
• Prepare reports and file paperwork regarding violations and citations.
• Ensure compliance with local, state, and federal laws.
• Perform seasonal tasks such as snow removal by shoveling, salting, and operating a snow thrower.
• Perform other duties as assigned.

100% of the time is spent performing the essential functions of the job.

• High school diploma or GED preferred.

• Must be at least 18 years of age and able to pass a criminal background check and drug screen.
• A valid driver’s license and clean driving record.

• One to three months of related experience and/or training; or equivalent combination of education and experience.

• Excellent customer service to guests.
• Ability to be trained to operate and maintain revenue control equipment.
• Skilled in maintenance and upkeep of a facility.
• Ability to log information and perform mathematical computations quickly and accurately.
• Some knowledge of personnel policies and procedures.
• Knowledge and ability to use a calculator and fee computer.
• Good written and verbal communication skills.
• Willingness to work outdoors in all weather conditions.
• Ability to exercise initiative, sound judgment, and discretion under varying conditions.
• Ability to establish and maintain effective relationships with the public, agencies, and other employees.
• Ability to operate a motor vehicle.
• Ability to stand for the length of the shift.
• Ability to lift, push, and pull up to 50 pounds.

• Job is fairly routine; incumbents follow established practices and procedures with specific directions given and work is checked or verified frequently.

• The employee has control over resources available only.

Work is primarily outdoors for extended periods, possibly in extreme heat and cold. Employees may be exposed to weather changes and must perform physical tasks such as walking, running, climbing stairs, stooping, kneeling, and lifting up to 50 pounds.

Travel up to 5% may be required.

Towne Park is an Equal Opportunity Employer (EOE). Towne Park provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.