Director of IT Strategic Sourcing & Category Management

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

CVS Health is in search of a Director that will be responsible for leading a team of IT Sourcing & Category Management professionals and help guide the development and execution of strategic sourcing strategies that drive cost savings within CVS Health’s Information Technology categories. For background, the IT Sourcing & Category Management team manages over $3B in annual spend and supports key business units across the enterprise (e.g. Healthcare Services, Software, Shared Services, Infrastructure, Cloud Computing, Operations etc.).

The role involves managing and guiding direct reports to identify and quantify cost reduction opportunities for the enterprise through spend analytics, market intelligence, and review of current vendor agreements. This position plays a significant role representing procurement on large scale strategic enterprise initiatives and special projects (e.g. sourcing process transformation, acquisition integration, etc.). This role reports to the Executive Director of IT Strategic Sourcing & Category management and will work in a collaborative environment that provides support and guidance to ensure Strategic Procurement is effectively serving its internal stakeholders and meeting established financial savings targets.

• Build and guide a high performing IT Sourcing & Category Management organization based on relationship management and categorization strategy.
• Standardize processes, documentation, reporting among the IT Sourcing & Category Management Org.
• Ensure the team develops and maintains refreshed and comprehensive Category Plans for all IT categories/sub-categories that can easily be consolidated and shared with Sr. Procurement leadership.
• Demonstrated ability to manage large‑scale supplier relationships at all levels.
• Demonstrated knowledge of, and expertise in, various IT and Procurement concepts, practices, procedures, and compliance requirements.
• Maintain a pipeline of key initiatives to drive savings opportunities.
• Create a process for reviewing expiring contracts to ensure compliance with purchasing and contract policies.
• Work collaboratively with leaders within Procurement to deliver an end-to-end P2P process that effectively serves business stakeholders.
• Set clear and specific goals for your team including savings and cost avoidance targets.
• Ensure the team is delivering a high level of customer service by meeting internal SLAs.
• Provide Procurement leadership with weekly comprehensive updates of active and planned projects including current status and overall performance towards meeting or exceeding SLAs and savings targets.
• Provide Strategic direction on multiple concurrent medium-to-large sourcing engagements.
• Facilitate and lead internal team meetings with the goal of maintaining colleague engagement and facilitate development of organization.
• Represent the department and organization and effectively communicate and demonstrate Strategic Sourcing’s value proposition with regards to driving cost savings and RFP vendor selection.
• Leverage internal and external resources to identify opportunities to build the sourcing project pipeline:
  • Market intelligence tools
  • Category spend data
  • Expiring contract reports

This role will be a hybrid position based out of Woonsocket, RI and will be required to be in office weekly.

• 10+ years’ experience of relevant IT category management/college experience in a procurement/strategic sourcing or equivalent environment.
• 5+ years of resource management and leadership experience.
• Proven experience with the Microsoft Office suite (Excel, PowerPoint, Outlook, etc.).
• Proven experience negotiating and managing large, enterprise suppliers (i.e. Microsoft,…