Innovation Support Analyst

Role Overview
The Innovation Support Analyst will provide day to day operational and project support for innovation pilots and solution deployments within Asset Protection. This role partners closely with internal stakeholders, vendors, and field leadership to ensure pilots are executed effectively, communications are clear, and post deployment validation is completed.

Key Responsibilities
Project & Operational Support
" Support the preparation and delivery of weekly project progress updates.
" Manage vendor quotes and support the creation of purchase orders.
" Assist with the development of Product outlines for individual vendors.
Vendor & Meeting Coordination
" Establish agendas and provide coordination support for vendor progress and status meetings.
" Track action items and follow up with vendors to support timely execution of deliverables. (Derived directly from meeting and progress support duties.)
Field & Stakeholder Communications
" Support communications to field and store leaders prior to and following pilot go live.
" Respond to field support inquiries related to new solutions and pilot deployments.
Post Deployment Validation
" Conduct audits of CCTV images following pilot installations to validate image quality and solution performance.

Required Qualifications
" Experience supporting project management or operational initiatives in a corporate or field based environment.
" Strong organizational skills with the ability to manage multiple work streams simultaneously.
" Experience coordinating with vendors and cross functional partners.
" Clear written and verbal communication skills, particularly for field facing communications.
" Proficiency with standard business tools (e.g., Outlook, Excel, PowerPoint).

Preferred Qualifications
" Experience supporting retail operations, Asset Protection, or technology pilots.
" Familiarity with purchase order processes and vendor management.
" Prior experience supporting pilot deployments or go live activities.

Working Style & Expectations
" Detail oriented with a strong follow through mindset.
" Able to work independently while taking direction from project and business leaders.
" Comfortable operating in a fast paced, pilot driven environment with evolving priorities.

Innovation Support Analyst (Contract)

Ability to travel or come onsite as needed (travel is expense eligible)
Local candidates preferred but location does not matter
Standard hours: 9:00am 5:00pm local time
Flexibility required to occasionally start earlier or attend later meetings

Role Summary
We are seeking a contract Innovation Support Analyst to provide hands on coordination for Asset Protection innovation pilots. This role supports project tracking, vendor coordination (including POs), and clear field communications to ensure pilots are executed smoothly. The analyst will also support post deployment validation activities, including CCTV image audits, in a fast paced, multi pilot environment.

** Top Three Required Skills*
* 1. Pilot & Project Coordination (Core Skill)
- Hands on coordination experience required
- Managing timelines, task tracking, and weekly status updates
- Supporting multiple work streams simultaneously

2. Vendor Coordination & PO Support
- Practical experience required
- Coordinating vendor meetings and tracking action items
- Supporting vendor quotes, Products, and purchase order processes

3. Field Facing Communication & Follow Through
- Strong written and verbal communication required
- Drafting clear go live and post go live communications
- Handling field inquiries, routing issues, and ensuring resolution

Experience Level
3 5 years of experience in project coordination or operational support roles

Helpful Technologies
- Microsoft Office (required):
Excel, Teams, Outlook
*** Candidates must complete an online Microsoft assessment and attach scores to the resume**
* - Familiarity with AI tools (e.g., Copilot) is a plus
- Oracle or SQL experience is a strong plus (not required)

*** Candidate Questionnaire (Must be completed at the top of the resume)
1. Total years of experience supporting project coordination or operational support
2.

Experience with pilots or deployments (brief description of role)
3.…