POS Program Manager; ecommerce experiance

POS Program Manager (Ecommerce Experience)

Title:

POS Program Manager (ecommerce experience)

Location:

Woonsocket RI (Onsite)

Duration:
Fulltime

Job Description:

Skills Desired:

• Proven track record in managing the delivery and implementation of Point of Sale (POS) and eCommerce solutions for clients in North America.
• Extensive experience working with leading North American retail customers, with a focus on driving program success and stakeholder alignment.
• Strong domain expertise in Point of Sale and eCommerce, with hands-on exposure to solution delivery, integration, and lifecycle management.
• Program leadership experience involving at least one major POS or eCommerce platform (e.g., Oracle Retail, SAP Hybris, Shopify, Salesforce Commerce Cloud).
• Experienced in collaborating with marketing, product, and engineering teams to ensure cohesive execution of program goals and product positioning.

Program Planning & Strategy:

• Define and align the POS program roadmap with organizational goals.
• Conduct impact analysis and feasibility assessments for POS initiatives.
• Create detailed project/program plans including scope, milestones, resources, and timelines.

Stakeholder & Vendor Management:

• Collaborate with internal stakeholders (e.g., IT, store operations, finance, marketing).
• Engage with external vendors and technology partners to ensure timely and quality delivery.
• Maintain strong relationships with POS hardware and software providers.

Implementation & Integration:

• Lead rollout of POS systems across stores, ensuring minimal business disruption.
• Oversee configuration, customization, and integration of POS solutions with ERP, inventory, and eCommerce platforms.
• Coordinate testing (UAT, SIT) and pilot deployments.

Team Leadership & Cross-functional Coordination:

• Manage cross-functional teams of developers, QA, business analysts, and operations staff.
• Facilitate agile ceremonies or structured project management processes (e.g., Scrum, PMP).
• Mentor team members and resolve cross-team dependencies.

Risk & Budget Management:

• Identify program risks and implement mitigation strategies.
• Track budgets, forecasts, and expenditures to ensure financial control.

Support & Continuous Improvement:

• Ensure proper transition from project implementation to support teams.
• Monitor system performance post-deployment and lead continuous improvement efforts.
• Collect feedback from store teams and customers to drive updates and enhancements.

Compliance & Documentation:

• Ensure adherence to PCI-DSS, data privacy, and security regulations.
• Maintain thorough program documentation, including SOPs, training material, and project records.

Roles and Responsibilities:

If you are interested, please send me your updated resume ASAP with below details :

Full Name:

Current Location/Zip:

Contact Number:

E-Mail :

Alternate Email :

Visa/Work Permit Status:

Current Rate/Salary:

Expected Base Salary:

Notice Period/Availability to Start:

Skype :

Willingness to relocate to job location:

Any Relocation Concern (family/house/weather):

Current/Previous Employer Name:

Preferred Interview timings (Specify Time zone):

Any other job opportunity in process & at which stage:

Overall Experience

Summary:

Linked In URL:

Looking forward for your response..

Thanks and Regards,

Abhishek Singh

Jconnect Infotech Inc.

168 Barclay Center Ste. 347,

Cherry Hill, NJ 08034

Contact:

Email: abhi.k@jconnectinc.