Sr A​/V Support Engineer

Manager Network Engineer, Colleague & Business Services

In this role, the candidate will make an impact by the following:

• Support audiovisual needs for the Executive Leadership Team and all other internal AV support.
• Produce meetings using the control room or mobile equipment which includes changing camera shots and microphone settings during the meeting.
• Utilize Microsoft Teams and monitoring the lobby, moving people within the lobby, and managing the rooms. Changing presentations and playing videos during the meeting.
• Manage contracts and/or vendors for events.
• Utilize Cisco and/or Microsoft collaboration technologies including Web Ex and/or Teams.

Characteristics of the role:

• Collaboration: Previous experience in building relationships with key stakeholders to understand technology solution requirements and process improvement opportunities. Comfortable working across multiple levels to ensure success.
• Communication: Comfortable working, supporting and communicating with all levels of the organization (previous experience engaging with CEO, CIO, and CFO levels) in a high stress environment.
• Strategic Mindset: Proven success supporting high level/high stress meetings and events from design concept and planning through completion.

Required Qualifications

• 5+ years experience supporting executive level audio visual events/meetings
• 5+ years of technical experience with AV technologies, including setup and troubleshooting of equipment
• 5+ years of experience with Office 365 and Microsoft apps (Teams, Excel, PowerPoint, Word, etc.)