Executive Director, Solution & AI Engineering

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

CVS Health is reimagining how members engage with their health - combining AI-powered assistance, personalized care navigation, and seamless digital experiences to improve outcomes at scale.

As Executive Director of Solution & AI Engineering, you will lead the strategic vision, development and execution of our technology roadmap. You will drive innovation, manage cross-functional teams, and ensure the delivery of high-quality products that exceed consumer expectations.

As a key strategic leader, you will partner deeply with stakeholders across CVS Health to understand consumers, current product landscape, operational needs, and business goals - developing long-term visions, technical strategies, and roadmaps that deliver value. Design thinking is at the center of all you do, ensuring consumer centricity is the core of everything we build so that we deliver the right value to the right person at the right time.

• Define and drive the long-term technical vision and roadmap for solution engineering and AI engineering, aligned with overall business strategy
• Serve as a key member of the technology leadership team, advising executives and the board on AI strategy, architecture standards, and emerging technology opportunities
• Translate business objectives into scalable, secure, and maintainable technical solutions

• Build, lead, and mentor a multidisciplinary organization of solution engineers, AI engineers, and engineering managers
• Establish career development frameworks, hiring plans, and performance management practices to attract and retain top technical talent
• Foster a culture of technical excellence, collaboration, and continuous learning

• Own standards, governance, and design review processes across the organization
• Ensure solutions are designed for scalability, security, resilience, and cost-efficiency
• Evaluate and select technology platforms, tools, and vendors in partnership with engineering and procurement teams
• Own delivery of engineering frameworks & products supporting multiple lines of business

• Direct the design, development, and deployment of AI solutions, including generative AI
• Establish best practices for responsible AI development, including model governance, data privacy, and ethical AI use
• Partner with product, and business teams to identify and prioritize high-value AI use cases

• Partner with product management, engineering, and business stakeholders to ensure solution engineering and AI initiatives deliver measurable business value
• Manage budgets, vendor relationships, and resource allocation across the portfolio of solution engineering and AI programs
• Present technical strategy and progress updates to executive leadership

• 15+ years of progressive experience in technology roles, including significant experience in solution architecture and/or AI/ML engineering
• 8+ years in people leadership roles, managing managers and building multidisciplinary technical teams
• Demonstrated experience designing and delivering enterprise-scale architecture (cloud, microservices, distributed systems, integration patterns)
• Familiarity with AI/ML systems, including modern generative AI and LLM-based architectures
• Track record of translating business strategy into technical roadmaps and executing at scale
• Strong executive presence with experience presenting to senior leadership and/or boards
• Experience leading large-scale, globally distributed teams, and ensuring the health and stability of production operations.
• Technical expertise in triaging, understanding, and solving complex challenges across various technology…